When using the library web page, the following error occurs:
Error:    Attempt to authenticate to non-existent session  

Troubleshooting steps:

1. Clear web browser cache and cookies:  
   

   http://kb.wisc.edu/helpdesk/page.php?id=12384

2. Start over, making sure that you do not use a bookmark to the journal or database.   For example, start here for journals:
   
   http://www.library.wisc.edu/#journals
   
   
3. Try a different browser on the same computer
4. Try a different computer to duplicate the problem
5. If you are still having a problem, contact LTG with a specific description of your problem.