Topics Map > Library Technology Group (LTG) > Remote Access / EZproxy / Library Resources

Library Web Site: Attempt to authenticate to non-existent session

When using the library web page, the following error occurs:
Error:    Attempt to authenticate to non-existent session  

Troubleshooting steps:

  1. Clear web browser cache and cookies:
  2. Start over, making sure that you do not use a bookmark to the journal or database.   For example, start here for journals:

  3. Try a different browser on the same computer
  4. Try a different computer to duplicate the problem
  5. If you are still having a problem, contact LTG with a specific description of your problem.


Keywordsezproxy journal database findit sfx metalib   Doc ID10489
OwnerAimee G.GroupLibraries
Created2009-06-09 19:00:00Updated2022-09-12 13:41:52
SitesUW-Madison Libraries
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