Contact the Public Cloud Team (for AWS, Azure & GCP)

Contact the Public Cloud Team

The Public Cloud team is here to assist with using the public cloud vendors that UW has a contract with, which are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).     We are a cross-disciplinary team of operations, cybersecurity and research cyberinfrastructure professionals here to help you.

Email Assistance:   cloud-services@cio.wisc.edu

Open Office Hours - open to the entire UW community for drop in assistance

We post upcoming events & announcements of interest to the Cloud channel on TechPartners within Microsoft Teams

The cloud team can help with estimates & architecture design including comparing the pros and cons of a cloud infrastructure solution to our on premises offerings -- our goal is to help campus find the right solution for their needs.    We can also leverage our relationships with our vendors to get answers to questions or dive deep on your particular needs.    

The Cloud team does not provide after-hours support, but after-hours support is available from our cloud providers.   
Our vendor account executives & engineers are also available for consultation - the cloud team meets with them regularly regarding campus needs and would be happy to facilitate these types of discussions.

See Also:

Commonly Referenced Docs:

UW Madison Public Cloud Team Events
Online Learning Classes for Cloud Vendors
What Data Elements are allowed in the Public Cloud




Keywords:aws azure gcp help office hours contact us public cloud IaaS PaaS   Doc ID:109785
Owner:Chris L.Group:Public Cloud
Created:2021-03-22 10:50 CDTUpdated:2021-08-10 08:57 CDT
Sites:Public Cloud
Feedback:  0   0