Engage - Support Options for Publisher Digital Learning Tools (DLTs) [UW-Madison]
While the DoIT Help Desk and the Learn@UW-Madison team support the Engage tool, we will likely have to direct both instructors and students to the publisher for support on publisher Digital Learning Tools (DLTs). Please see the chart below for where to go for support. Engage is included for completeness.
If there are any issues with accessing the tool from Canvas, please contact the publisher’s support team and let them know that the tool has been acquired as part of UW-Madison’s Engage (or Inclusive Access) program. Purchasing the tool from the publisher is not required to get access.
If there are questions, concerns, or issues with billing, please contact the DoIT Help Desk.
Cambridge University Press
Tools:
-
CogBooks
-
APA PsycLearn
Support Notes:
-
Cambridge University Press phone support: 1-844-682-0042
Cengage
Tools:
- MindTap
- MindTap Collections | SAM
- OWLv2
- WebAssign
- Cengage Infuse
- CNOWv2
Support Notes:
Macmillan
Tools:
- Achieve
Note: All titles have been moved to Achieve, eliminating LaunchPad and Sapling Homework / Sapling Plus
Support Notes:
- Support provided by Macmillan
- Macmillan phone support: 1-800-936-6899
- Macmillan’s Contact Support form
McGraw Hill Education
Tools:
- ALEKS
- Connect
Support Notes:
Pearson
SAGE Publishing
Top Hat
W. W. Norton
Tools:
- InQuizitive
- Smartwork
Support Notes:
Wiley
Tools:
- WileyPlus
Support Notes:
- Support provided by Wiley
-
zyBooks is a Wiley product, however it is not currently available through the Engage program
Engage
Tools:
- Engage eReader (powered by RedShelf)