MFA-Duo - What is a token/fob?

A MFA token/fob is a small hardware device that a user possesses to authorize access to a service. It generates a unique six-digit number (also called a passcode) that validates the user and allows them to access UW–Madison digital assets.


If you need a MFA token/fob, please contact your human resources department or visit the DoIT Help Desk during business hours.

Who pays for MFA tokens/fobs?

MFA tokens/fobs will be provided at no cost to faculty, staff, and students. This includes replacements for tokens/fobs that have been lost, stolen, or damaged.

How do I register my MFA token/fob?

How do I use my MFA token/fob?

See accessibility & usability information

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.  
If you would like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback.

For questions regarding how to get access to the MFA mobile app, Security Key token, or the Duo push-button token/fob contact the DoIT Help Desk at (608) 264-4357 or email 

Keywords:key multi-factor authentication key fob keyfob cost price how much   Doc ID:85701
Owner:Kyle A.Group:Multi-Factor Authentication (MFA)
Created:2018-09-18 13:13 CDTUpdated:2019-09-03 11:23 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
Feedback:  1   1