MFA-Duo - First Time Setup for Token/Fob

This document will walk you through the process of setting up Duo Multi-factor Authentication for the first time for use with a token.

Note: This document is only for setup if you're planning to use a token instead of a smartphone/tablet with MFA Duo. If you're planning to use a smartphone/tablet, see MFA-Duo - First Time Setup for Smartphone or Tablet.

Background:

UW-Madison has selected Duo Multi-factor Authentication as our solution for Multi-factor Authentication. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone or tablet.

More on the Duo Multi-factor Authentication Project can be found on the MFA-Duo Authentication Project's website.

First Time Setup Process for Token:

See accessibility & usability information

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.  
If you would like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback. For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 

How to get access to a Security Key or Duo Token/Fob 

Students

Students can come to the DoIT Help Desk location at 1210 W. Dayton St., Madison, WI 53706 on the first floor of the Computer Science and Statistics Building. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53751 on the 2nd floor.

Pop-up help desk locations will also be available in late September. Availability and locations will be posted soon. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 

Faculty, Staff, and Researchers

Employees can get access to devices for MFA at their Human Resources Office. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 



UW-Madison encourages users to add multiple devices in the event that they lose access to a single device. Instructions for adding devices can be found here:


See Also:




Keywords:Multifactor Multi Factor Authentication keyfob key ubikey register a token multi-factor enroll start add   Doc ID:86217
Owner:Abrianna B.Group:Multi-Factor Authentication (MFA)
Created:2018-10-03 13:35 CDTUpdated:2019-08-16 12:03 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
Feedback:  0   0