MFA-Duo - First Time Setup for Token/Fob
This document will walk you through the process of setting up Duo Multi-factor Authentication for the first time for use with a token.
Note: This document is only for setup if you're planning to use a token instead of a smartphone/tablet with MFA Duo. If you're planning to use a smartphone/tablet, see MFA-Duo - First Time Setup for Smartphone or Tablet.
Background:UW-Madison has selected Duo Multi-factor Authentication as our solution for Multi-factor Authentication. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone or tablet.
More on the Duo Multi-factor Authentication Project can be found on the MFA-Duo Authentication Project's website.
First Time Setup Process for Token:
Note: You will need to obtain a token before you can register it. Contact your unit's Implementation Partner to find out how to obtain a token. It is very important that you not press the token button repeatedly prior to registering your token. This may cause the token to become out of sync and you will not be able to register it.
- Go to https://go.wisc.edu/token.
- Log in with your NetID and password.
- Note: If you've already registered a device and are using MFA Duo, you'll be prompted to login with your NetID twice, then be prompted for MFA Duo.
- Note: If you receive an error, it most likely means that your token is out of sync. Please call the DoIT Help Desk so that a case can be escalated to re-sync the token.
UW-Madison encourages users to add multiple devices in the event that they lose access to a single device. Instructions for adding devices can be found here: