SIS/Service Indicators - Viewing Service Indicators


A Service Indicator, often referred to as a hold, that is on a student’s record indicates something that has been completed or needs to be completed, such as meet with an advisor or pay a fee. You can view the service indicators on a student's record.

You can view service indicators two ways:

Step 1

From Manage Service Indicators page

  1. From Home, select: Student Records WorkCenter, Manage Service Indicators
    • Tip: Menu navigation: > Campus Community > Service Indicators > Person > Manage Service Indicators
  2. Use the Find page to location the student's record

From Any student record page

  1. Find a student page that displays a service indicator icon (, ∅)
    • Note: These icons do not display on the Manage Service Indicators page.
  2. Select positive (), or negative (∅) service indicator icons.

If you used , ∅ icons, the Manage Service Indicators page displays with the Display Effect filtered by 'Negative' or 'Positive' based on the selected icon. Otherwise, the Display is 'All.' To change, select Effect and select Refresh.

Service Indicator Code

Note: Some service indicators may be 'expired' based on End Term and End Date.

Step 2

Select Code link for the service indicator you want to view more details.

The View or Edit Service Indicator page will display based on your service indicator security. Note: The Services Impacted area of this page shows services that can be impacted, including enrollment, records, etc.

Services Impacted screenshot

screenshot of Services Impacted fields in SIS

Step 3

When done, select [Cancel]. The Manage Service Indicators page will display.

Step 4

If [Cancel] button displays, select. You will return to the page you were on.

Keywords:View Service Indicators hold, registrar, Office of the Registrar, RO,   Doc ID:24917
Owner:Ellen C.Group:Office of the Registrar
Created:2012-06-29 10:00 CDTUpdated:2022-05-13 14:24 CDT
Sites:Office of the Registrar
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