Topics Map > Office of Cybersecurity > Tools and Software > 1Password
1Password - Setup and unlock 1Password on a new device
The first time you activate and login to your 1Password account with NetID, you’ll link your first device (browser, browser extension, desktop app, mobile app) to your account. You will use this app or browser to verify your identity when you login to new devices. The verification process is an essential part of making sure the secrets you store in 1Password are safe and encrypted end-to-end.
*Signing out, clearing your browser cache, or clearing cookies when closing browser tabs may require you to repeat these steps. It is recommended you sign-in to a 1Password app on your computer or phone to ensure you always have somewhere to retrieve the verification code. If you are signed out of 1Password everywhere you will need to recover your account. 1Password - Get Help: Account Recovery
Step 1: Sign-in on a new device
On uw-madison.1password.com
On 1Password.com
- On the new browser you want to authorize, sign in to your account on 1Password.com.
- Sign-in with your NetID and NetID password. Complete the Duo prompt. If you already signed in with your NetID in your browser, you may not be prompted for this information again.
- You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your previously linked apps or browsers and retrieving and entering a verification code.
- (From Step 2 below)Within your already linked app or browser:
- Enter the verification code on your new browser:
- (From Step 2 below)Within your already linked app or browser:
- Your browser is now a linked devic for your 1Password account, unless you indicated it was a public or shared computer.
*Signing out or clearing your browser cache may require you to repeat these steps. It is recommended you sign-in to a 1Password app on your computer or phone to ensure you always have somewhere to retrieve the verification key. If you are signed out of 1Password everywhere you will need to recover your account.
In 1Password app
In the app
- Open the 1Password app and select Sign In.
- Select Enter account details.
- Enter your work email and sign-in address, then select Next.
- Be sure to update your sign-in address to uw-madison.1password.com!
- Select Sign in with NetID Login. You’ll be redirected to login to NetID in your browser.
- Sign in with your NetID and NetID password.
- After successfully signing in with your NetID, you’ll be redirected back to the 1Password app.
- You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your previously linked apps or browsers and retrieving and entering a verification code.
- (From Step 2 below)Within your already linked app or browser:
- (From Step 2 below)Within your already linked app or browser:
- Enter the verification code on your new device.
- The example images references iPhone, Brave, and Firefox which may not match your experience. A browser or app where you have already signed in will be referenced.
- Your 1Password app is now a linked device.
In the 1Password browser extension
In the browser extension
- Open your browser where the 1Password extension is installed.
- Sign in to your account on uw-madison.1password.com.
- You’ll be prompted to acknowledge the enrollment by unlocking 1Password on any of your previously linked apps or browsers and retrieving and entering a verification code.
- (From Step 2 below)Within your already linked app or browser:
- Enter the verification code on your new device:
- (From Step 2 below)Within your already linked app or browser:
- Enter the verification code and Submit on the "Enter verification code” prompt.
- The 1Password Browser Extension will open a prompt. Choose Add in the “Add account to 1Password” prompt.
- Choose Allow notifications to get a verification code when you sign in on another app or browser.
- Your 1Password browser extension is now a linked device.
Signing out or clearing your browser cache may require you to repeat these steps. It is recommended you sign-in to a 1Password app on your computer or phone to ensure you always have somewhere to retrieve the verification key. If you are signed out of 1Password everywhere you will need to recover your account.
Step 2: Find your verification code
On uw-madison.1password.com
On 1Password.com
Important
You won’t be able to find your verification code in Safari unless you sign in to your 1Password account at least every 7 days. To make sure you can always access your account, get the 1Password app.
- On a linked browser, sign in to your account on 1Password.com.
- Select your name in the top right and choose My Profile.
- Select View next to the new apps and browsers listed under Pending Sign-Ins.
- Select Transfer key, then you’ll see the alphanumeric verification code.
- Enter the verification code and select Submit.
Don't share your verification code with anyone. 1Password employees will never ask for this code.
In 1Password app
In the app
- After you sign in to a new app or browser (Step 1 above), open and unlock an already linked 1Password app (Mac, iOS, Windows, Android, Linux).
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. UW-Madison support and 1Password employees will never ask for this code.
In the 1Password browser extension
In the browser extension
- After you sign in to a new app or browser, open and unlock the 1Password browser extension.
- Select Transfer key on the “New app or browser found” pop-up. You’ll see the alphanumeric verification code.
- Enter the verification code on the new app or browser.
Don't share your verification code with anyone. UW-Madison support and 1Password employees will never ask for this code.
*Signing out or clearing your browser cache may require you to repeat these steps. It is recommended you sign-in to a 1Password app on your computer or phone to ensure you always have somewhere to retrieve the verification key. If you are signed out of 1Password everywhere you will need to recover your account.