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SMPH IT Knowledge Base : Changing GlobalProtect to SMPH VPN (Mac)

Created by John Galli, last modified by Adrian Gay on Jan 19, 2022

This article covers how to add the SMPH VPN Gateway to GlobalProtect on your Mac.  You can use this as an alternative to uwmadison.vpn.wisc.edu for potential better performance and IT management.

Step-by-step guide

  1. Open the GlobalProtect icon on your Apple Toolbar, and click on the three horizontal lines, followed by "Settings"
    global protect not connected window

  2. Under the "General" tab click the "+" symbol
    global protect settings general tab

  3. Type in smph.vpn.wisc.edu for the gateway address and click "Save"
    global protect pop-up with portal address box filled in smph.vpn.wisc.edu
  4. Close out of the window, and then click back on the GlobalProtect icon.  You should now see a portal menu, click the dropdown menu and select the smph.vpn.wisc.edu entry. 
    portal dropdown lists smph.vpn.wisc.edu and uwmadison.vpn.wisc.edu

  5. Click "Connect" and sign in using your UW Net ID.  You will be prompted to enter a "1" for a DUO push to your phone or FOB device.
    Sign in box prompting for passcode or to enter the numbre 1 for a push

  6. The VPN should now show connected.
    global protect shows as connected to smph.vpn.wisc.edu

Obtaining the latest GlobalProtect VPN Client:  https://uwmadison.vpn.wisc.edu/

GlobalProtect VPN - Connecting On a Mac:  https://kb.wisc.edu/smph/134178


Keywordssmph it knowledge base changing globalprotect vpn mac global protect   Doc ID134108
OwnerBrianna M.GroupSMPH
Created2024-01-16 15:23:19Updated2024-02-09 16:15:44
SitesSchool of Medicine and Public Health
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