The best support is to be proactive. Test your equipment before your first lecture, and make sure you know how to use the equipment in the room. If you experience a problem during class, don't leave it for the next person, call the Help Desk (608-262-8111), e-mail us (gnp-helpdesk@wisc.edu), or fill out a help desk ticket to let us know about the problem right away.

Classrooms with smart podiums – 180, 360

• Call Classroom Support for technical assistance: 608-890-4900. They are located in the Education Building, room L117.

GNP IT Supported rooms – all the rest

• Projector problems – there is an emergency projector available at the SHC Help Desk (M376). This is the fastest way to deal with a projector problem.
• Call the Help Desk (262-8111) and press 0 for transfer to the emergency line.

Room 9 Computer Lab

• Open to Nelson Institute students during regular building hours. The entry code may be obtained from the staff in room 70. Assistance and support is available Monday through Friday from 7:45-11:45 and 12:30-4:30.

Room M376 Computer Lab

• Open door hours are M-F 8:00am-5:00pm. The GNP IT Help Desk office is in M376A.

Academic Support

• Nelson Institute faculty - email Academic Support