Account Consolidation

The process of combining multiple accounts into a single account during the transition to Office 365.


Resource Account

In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account. More details.


Service Account

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.


Wisc Account Administration Site

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.