Wisc Account Admin Knowledgebase Wisc Account Admin Knowledgebase Glossary

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu or service account (something@domain.wisc.edu). Any NetID or Service account may have any number of email addresses associated with it. These email addresses includes, but is not limited to, previous alias/alternates accounts and/or user/role/service accounts that have been consolidated with the NetID. A message destined to any of the alternate addresses will be delivered to the main address on the account (NetID@wisc.edu or something_domain@wisc.edu).

An email address identifies the account that messages should be delivered (e.g., bbadger@wisc.edu). An account can have multiple email addresses. Each account in Microsoft 365 has only one primary address, but an account can have multiple alternate addresses. An account will accept email for any email address on the account.

The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.

The location in the Office 365 system where your email, calendar, task list, and address book are stored. Each Office 365 account has one primary address, but can have many alternate addresses.

In Microsoft 365, permissions can enable an individual to access another individual's mail, calendars, and contacts. For example, if User A wanted the ability to modify events in User B's calendar, User B would need to assign read/write/modify permissions to User A. Review complete list of permissions levels (and definitions): Microsoft 365 - Mail and Calendar folder permission levels.

In Microsoft 365, your primary address is the email address associated with your Microsoft 365 account that will appear as your "From" address on emails and calendar invites. It will also appear as a result in the global address look up feature in Microsoft 365. For further information, click here.

In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account. More details.

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.

A workflow is a series of activities/steps that are necessary to complete a task. Each step in a workflow has a specific step before it and a specific step after it, with the exception of the first and last steps. In a linear workflow, the first step is usually initiated by an outside event. If the workflow has a loop structure, however, the first step is initiated by the completion of the last step. Example workflow: A shared conference room needs to be managed on a first-come-first-served basis. Assigned users would be able to reserve the conference room if it is available. Otherwise, the invitation will be declined automatically by the resource calendar.