Account Consolidation

The process of combining multiple accounts into a single account during the transition to Office 365.


Alternate Address

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu or service account (something@domain.wisc.edu). Any NetID or Service account may have any number of email addresses associated with it. These email addresses includes, but is not limited to, previous alias/alternates accounts and/or user/role/service accounts that have been consolidated with the NetID. A message destined to any of the alternate addresses will be delivered to the main address on the account (NetID@wisc.edu or something_domain@wisc.edu).


Global Address List (GAL)

The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.


Linked Accounts

A linked account is an account that your NetID has been provided access to. For example, after entering your NetID login credentials at the NetID login screen, you will have the option of logging into your primary mailbox or any other mailboxes (accounts) that have been linked to your NetID, such as a departmental account. A NetID can be "linked" to any number of other accounts, simplifying the login process for users and providing much needed affiliation between accounts. Linked access to an account also provides other privileges such as consolidating in preparation for the migration to Office 365.

Instructions for linking an Office 365 service account to your NetID are available here.


Microsoft 365 Account

The location in the Office 365 system where your email, calendar, task list, and address book are stored. Each Office 365 account has one primary address, but can have many alternate addresses.


Resource Account

In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account. More details.


Service Account

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.


Wisc Account Administration Site

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.