Wisc Account Admin Knowledgebase Wisc Account Admin Knowledgebase Glossary

The process of combining multiple accounts into a single account during the transition to Office 365.

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu, service account (something@domain.wisc.edu), or Microsoft Group account (something@office365.wisc.edu). An account may have any number of email addresses associated with it. A message destined to any of the alternate addresses will be delivered to the main mailbox on the account.

The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.

The location in the Office 365 system where your email, calendar, task list, and address book are stored. Each Office 365 account has one primary address, but can have many alternate addresses.

In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account. More details.

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.