The issue states "403 Error: Permission Required."
Users will see this error if one of three things occur:
If you are off campus or not connected to a campus network when you receive this error, it is an indicator that you need to connect through WiscVPN. If you already have this installed on your computer, simply login and then try accessing WiscWeb. If you do not have the campus VPN installed on your computer, please download and connect:
More information about how to login can be found in WiscWeb - Logging into your site.
If you were logged in to WiscVPN when you received this error, the issue could be that your browser is in a redirect loop and is getting blocked by Modsecurity. A good test is to see if you can log in via a different browser or in an incognito window. If you can log in with one of these methods, then the following steps will help clear the issue from the browser session that was erroring:
If you were just attempting to access a website or webpage when seeing this issue, there's a chance that you need to clear your browser cache and cookies.
These instructions will help walk you through this process, based on the browser you are using: Clearing Browser Cache and Cookies
If that does not fix your issue, please email email@example.com and note that you'd like your ticket escalated to WiscWeb. Include the following info:
If you were submitting a form when you saw this error, something you entered into the form is being flagged as a potential hacking attempt. Review the suggestions below and then press the back button in your browser to to adjust and re-submit your form.
If you continue to see this error and are unable to submit your form, please contact the support email for the site containing the form. The contact information will be listed at the bottom of the form website. Please include a screenshot of the content you were attempting to submit in the form, if possible – this will help with troubleshooting.
If you were attempting to upload a file to the Media Library when this happened, the issue is likely that there is an "illegal character" in the file name. If your file name contains special characters (e.g. %&@#$'), please remove them and save the file under a new name. Then, try re-uploading.