Adobe Creative Cloud at UW-Madison

For detailed questions about eligibility, see the Adobe eligibility KB page: Eligibility for Adobe Creative Cloud Licensed By University of Wisconsin System's ETLA

• Facstaff are eligible for Adobe Creative Cloud access if they are in a paid positions
• All currently enrolled students do not receive Creative Cloud access but receive some access, including Adobe Spark, 2 GB of Adobe cloud storage, and 10 generative credits per month.

Adobe Creative Cloud is licensed for all facstaff in a paid position. 

Employees in unpaid positions are not eligible to use Creative Cloud.

A full list of eligibility requirements can be found at this link: Eligibility for Adobe Creative Cloud Licensed By University of Wisconsin System's ETLA

Students are not licensed for the full Creative Cloud suite by default. However, they are able to get access through three different programs if needed:

• Access for a class that requires Adobe
• Access for student workers that have a campus job that requires Adobe access
• Access for grad students who need it for research/scholarship, thesis/dissertation preparation, or instructional purposes.

More information on the student Adobe Creative Cloud program at UW-Madison, including sign-up forms, can be found in this KB: Adobe Creative Cloud - Student Subscription FAQ

Students without a license get access to Adobe Spark, 2 GB of cloud storage, and 10 generative credits per month.

Included Software

• Acrobat DC Standard
• Acrobat Pro
• Adobe Acrobat Reader
• Adobe Character Animator
• Adobe Dimension
• Adobe Express
• Adobe Fresco (for iPad and Windows 10)
• Adobe Fuse (Beta)
• Adobe Lightroom
• Adobe Lightroom Classic
• Lightroom Mobile
• Adobe Media Encoder
• Photoshop Express
• Adobe Premiere Clip
• Adobe Scan
• Adobe XD
• Adobe XD Mobile
• After Effects
• Animate
• Audition
• Bridge
• Dreamweaver
• Edge Animate
• Edge Code
• Edge Inspect
• Edge Reflow (Preview)
• Fireworks CS6
• Flash Builder
• Illustrator
• Illustrator on Ipad
• InCopy
• InDesign
• Muse
• Photoshop
• Photoshop Mobile & Web plan
• Prelude
• Premiere Pro
• Premiere Rush
• Premiere Rush Mobile
• Scout
• Adobe Spark Page
• Adobe Spark Video
• SpeedGrade
• Substance 3D Designer
• Substance 3D Modeler
• Substance 3D Painter
• Substance 3D Sampler
• Substance 3D Stager

• Acrobat Sign (note: This is not Adobe Sign. We encourage you to use Docusign for signature collection. More information is at this link: Signature Collection at UW-Madison)
• Adobe Express
• Adobe Firefly
• Adobe Portfolio
• Adobe Stock Images
• Community
• Creative Cloud Publish Storage
• DC Storage
• Device Preview
• Edge Inspect
• Extract
• Fonts
• Illustrator on the Web (Beta)
• Lightroom Photo Cloud Storage
• Lightroom Web
• PDF Services
• PhoneGap Build
• Photoshop online
• Publish Online
• Publish Services
• Sign Transactions
• Story Plus
• Team Projects
• User Font Upload

• Adobe Sign - Docusign is the authorized campus signature tool: Signature Collection at UW-Madison
• Adobe Stock - You may purchase assets a la carte but campus can't add Stock subscriptions
• Additional AI credits beyond what is included with the campus license
• Additional Adobe cloud storage beyond what is included with the campus license
• Some AI features are disabled at campus's request. Right now, this only includes some Acrobat AI features.
• Other Adobe products outside of Creative Cloud

Adobe uses generative credits to track AI usage. This is attached to the user's account and can't be transferred.

Generative credits allow the use of generative AI features powered by Firefly in the applications to which you are entitled.

Our current facstaff license features:

• 500 generative credits per month.
• Generative credits do not roll over month to month - they must be used in the month or lost.
• The credit refresh date is the 30th on each month. This means that your credit amount will be refreshed the day after.
• We are licensed for standard generative features. Premium generative features are not available on our plan. You can see a breakdown of standard vs premium generative features at this link: https://helpx.adobe.com/creative-cloud/apps/generative-ai/generative-credits-faq.html#gen-ai-features-by-application
• There is currently not a way to purchase additional credits per month. Adobe may offer this as an option or increase our plan's credits in the future.

Students who have access to Adobe through class requirements, as a student worker, or as a grad student have the same features.

Students without a paid license get access to 10 generative credits per month.

Our license gives us access to standard generative features. Most features consume 1 credit. Premium features are not available under our license.

Adobe maintains a list of generative AI features (and additional credit cost if applicable) on this page: https://helpx.adobe.com/creative-cloud/apps/generative-ai/creative-cloud-generative-ai-features.html

Please follow the instructions in this KB to download and install Creative Cloud - Adobe Creative Cloud - Logging in with Your UW-Madison Account

You will need admin permissions in order to install Creative Cloud on your computer. If you do not have admin permissions on your computer, contact your IT support team.

Named Licensing

Any users covered under the facstaff or student program are using the named licensing model. This allows you to sign into your account on 2 computers. You can use Adobe software on 1 computer at once. They can be either UW-owned or personal. You can change which computers are authorized at any time - https://helpx.adobe.com/download-install/apps/licensing-activation/activate-deactivate-apps/install-apps-number-of-computers.html

Shared Device Licensing

For labs and other situations where multiple users may be using the same computer, you can also use the Shared Device Licensing model. More information on Shared Device Licensing can be found at this link: Adobe Shared Device License - Installation and Usage Instructions

This will be updated in the future with a list of common troubleshooting tips for various issues with Adobe software.