CCI Private Cloud - Network Load Balancing Service

This document details the process for load balancing services for a virtual machine in the CCI Virtualization environment.

VMs in CCI Virtualization using a dedicated DDN can take advantage of the campus network load balancing service.

UW - Madison's Load Balancing capabilities

To request load balancing services for a VM in the CCI Virtualization environment, email cci-virtualization@wisc.edu with your request.


Incident Reporting & Technical Support

CCI Private Cloud Incident Reporting

  • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
  • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.

CCI Private Cloud Technical Support

  • Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
  • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.

 

See Also


Keywords:
cci, cciv, private, cloud, virtualization, l4 layer 4 load balance balanced balancing coop high availability high-availability 
Doc ID:
55029
Owned by:
Drew D. in CCI Private Cloud
Created:
2015-08-13
Updated:
2024-12-16
Sites:
Campus Cloud Infrastructure (CCI) - Private Cloud