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Cisco Video Conferencing - Others Can't Hear You [Zoom]

This document outlines what to do if others cannot hear you in a Zoom meeting when connected from a Cisco Video Conferencing System touch panel.

When joining a Zoom meeting from a Cisco Video Conferencing System (touch panel), the room may be muted on entry or muted by a host. Determine if your Zoom microphone is muted by looking for the mute symbol in the top right corner of the projector screen.

Zoom microphone muted

Unmute Zoom Microphone

  1. In the Zoom meeting screen, tap More
    More
  2. Tap Unmute Zoom microphone to unmute yourself in the meeting; make sure the icon disappears from the projector screen
    Unmute zoom microphone

Toggle Room Microphones

If the above instructions don't resolve the issue, try toggling the room microphones to mute/unmute.

Zoom microphone icon


Keywords:
videoconference videoconferencing system systems mic microphone mics microphones cant can't mute muted muting unmute speaker speakers sound toggle hear 
Doc ID:
130246
Owned by:
Peyton T. in CALS Biochemistry IT
Created:
2023-08-09
Updated:
2023-08-09
Sites:
CALS Biochemistry Information Technology