News and Announcements

• Service account lifecycle project update   2025-10-31 18:47:52
  In September we hosted 3 listening sessions to discuss service account lifecycle with IT Partners. During those sessions we received a lot of great feedback and suggestions. We would like to share some common concerns and how we plan to address them.
• New Email Sending Limits Effective May 12, 2025   2025-04-23 16:46:00
  Beginning May 12, 2025, we will enable new default email sending limits on all UW-Madison Microsoft 365 accounts.

Top Documents of the Week

1. Clearing Browser Cache and Cookies
2. Help Desk - Chat with an Agent!
3. Microsoft 365 - Find the folder location of a message when using the search function
4. Microsoft 365 - Email/Calendar Recipient Limits FAQ
5. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
6. Microsoft 365 - View or send the source of an email message header
7. Leaving the University of Wisconsin-Madison - Access to IT Services
8. Microsoft 365 - Teams Meeting Recording Expiration Process

Most Recently Updated Documents

1. Microsoft 365 - Getting Started with Teams
2. Microsoft 365 - Known Issues
3. Microsoft 365 - Getting Started with SharePoint Online
4. Email Security: URL Defense FAQ
5. Help Desk - Deactivation Timeline for Microsoft 365, Google Workspace, Zoom, Box, Qualtrics
6. Leaving the University - Access to IT Services (Faculty/Staff gaining emeritus/emerita status)
7. Microsoft 365 - Manage/view Microsoft 365 Group Settings/Parameters
8. Microsoft 365 - Manage your profile photo/image