News and Announcements

• Service account lifecycle project update   2025-10-31 18:47:52
  In September we hosted 3 listening sessions to discuss service account lifecycle with IT Partners. During those sessions we received a lot of great feedback and suggestions. We would like to share some common concerns and how we plan to address them.
• New Email Sending Limits Effective May 12, 2025   2025-04-23 16:46:00
  Beginning May 12, 2025, we will enable new default email sending limits on all UW-Madison Microsoft 365 accounts.

Top Documents of the Week

1. Clearing Browser Cache and Cookies
2. Microsoft 365 - Find the folder location of a message when using the search function
3. Microsoft 365 / WiscMail / WiscMail Plus - Understanding SMTP errors
4. Microsoft 365 - Remove Addresses From the Auto-Complete List
5. Help Desk - Chat with an Agent!
6. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
7. Microsoft 365 - How to Access a Shared Mailbox or Service Account
8. UW-Madison Zoom Workplace - Getting started

Most Recently Updated Documents

1. Leaving the University - Access to IT Services (Departing staff with no further affiliation)
2. Microsoft 365 - Convert a Service Account to a Shared Mailbox
3. Microsoft 365 - Getting Started with SharePoint Online
4. Microsoft 365 - Unable to view/open attachment
5. Microsoft 365 - Alternatives to Attaching Large Files
6. Microsoft 365 - What are the limitations for message size, recipient number, and mailbox storage
7. Microsoft 365 - Email/Calendar Recipient Limits FAQ
8. Microsoft 365 - Email Domains that Require TLS [Campus login required]