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Accounting and Financial Team

  1. The Accounting Team offers support with non-credit custom course contracts, credit courses accounting administration, research and effort administration, hotel contracts, academic support service agreements, accounts receivable, travel expense reports, credit card payment authorizations, and supplies orders.

AEN Number

  1. AEN Number is another name for the Clone ID [KB Clone ID] or curriculum ID [KB Curriculum ID].

Asynchronous

  1. Asynchronous learning is a student-centered teaching method that uses online learning resources to facilitate instruction that is not being delivered in person or in real time.  Discussion forums and recorded lectures are examples of asynchronous components in an online course.

Blended

  1. Blended learning is a formal education program in which a student learns at least in part through delivery of content and instruction via digital and online media with some element of student control over time, place, path, or pace.  Can also be called Hybrid Learning.

Canvas/EdTech Support

  1. Canvas/EdTech Support (Online Support) offers support for Canvas, Web Conferencing software (Zoom), screen-casting software, Box used in online courses, CAE Software Troubleshooting, Campus Software Library troubleshooting outside of departmental desktop support.

Clone ID

  1. A Clone ID is an ET Number assigned to the basic curriculum of a course. It is inclusive of Instances that share the same Curriculum ID. See also: Curriculum ID [KB Curriculum ID]

Course Number

  1. The Course Number is another way of referring to an Instance Number [KB Instance Number], or an unique identifier that refers to a specific offering of a course.

Course Planning Group (CPG)

  • The Course Planning Group (CPG) is a cross functional team within Education Support Services (ESS) which offers support in professional development course instruction and logistical coordination.

Distance Degree

  1. A Distance Degree is an Online Masters Degree. For a complete listing of degrees, visit https://epd.wisc.edu/online-degrees/

Dunning Letter

  1. A dunning letter is a notification sent to a customer, stating that the customer is overdue in paying an account receivable to the sender.

Industrial Refrigeration Center (IRC)

  • The Industrial Refrigeration Consortium (IRC) is a collaborative effort between the University of Wisconsin-Madison and industry. They work to improve the safety, efficiency, and productivity of industrial refrigeration systems and technologies, realizing this goal by conducting applied research, delivering knowledge transfer, and providing technical assistance. Although efforts are focused on industrial refrigeration systems that utilize anhydrous ammonia, they also work with systems that use other refrigerants.

    The IRC offers a unique combination of complementary resources that include academic qualifications, technical expertise, and practical experience. They provide objective information that is not biased by an affiliation with any particular organization.

Instance Number

  1. Instance Number, which can be viewed in ET, is a unique ET Number assigned to a unique offering of a course being held over specific dates in a specific location. See also: Program Number [KB Program Number]

InterPro Customer Service

  1. InterPro Customer Service is responsible for handling emails from customers.

LDT and Marketing Production Team

  1. The LDT and Marketing Production Team Education Support Services team that is responsible for the creation, processing, and delivery of instructional and promotional assets for InterPro efforts.

Learning Design and Technologies (LDT)

  1. The Learning Design and Technologies (LDT) team provides effective support, consultation, strategic planning, and leadership in all current and emerging areas of teaching, learning, and technologies. Their work supports faculty, staff and students, and includes all phases of instructional design, development, and evaluation.

    They are dedicated to providing high quality learning experiences; empowering stakeholders with effective best practices, technologies, support and consultation; building constructive partnerships with UW-Madison campus units; and sustaining a strong record of scholarly activity through research and conferences in order to stay informed of emerging areas that drive educational innovation.

Learning Environment

  1. A learning environment is a combination of social and physical qualities that create the classroom experience. It includes classroom management procedures, as well as the way the space is organized, furnished and maintained.

Local Technical Assistance Program (LTAP)

  1. The Local Technical Assistance Program (LTAP) provides state and local municipalities with the resources and training required to manage their road systems. Training — from government and industry experts, engineering consultants, contractors, and highway and enforcement agency representatives — includes one-day workshops in several different locations around the state. Resources include videos, and online and printed manuals, bulletins, and Crossroads articles.

    The UW-LTAP is part of the     National Local Technical Assistance Program Association (NLTAPA), as Wisconsin's LTAP center.

Marketing Message

  1. Marketing Message is content within promotional material that is designed to inform the reader about what to expect and why they should attend a course. Examples of Marketing Message content include: target audience, attending benefits, course content, and testimonials. It is often reviewed and updated with input from both the Program Director and/or Program Associate and the EPD Marketing team. It does not include administrative/logistical information.

Notebook Production Group (NPG)

  1. The Notebook Production Group (NPG) collaborates with instructors and EPD faculty and staff to create high-quality digital and printed course material for EPD's professional development courses. The team uses a combination of tools, expertise, and a streamlined, efficient, and organized process are to ensure that all materials meet the needs of both internal and external customers.

Program Number

  1. A Program Number can currently be viewed in CSIS by using the unique ET Instance Number assigned to a unique offering of a course being held over specific dates in a specific location. See also: Instance Number [KB Program Number]

Student Services

  1. Student Services helps coordinate activities related to admissions, academic services and student support. The unit manages day to day interactions with customers and acts as a primary point of contact throughout customer lifecycle.

Synchronous

  1. Synchronous learning refers to a learning environment in which everyone takes part at the same time. Lecture is an example of synchronous learning in a face-to-face environment, where learners and teachers are all in the same place at the same time.

Technical Support

  1. The Technical Support Team is responsible for departmental desktop, laptop, and mobile device support. You can also contact them for help with local department systems, Box, Teams, USI, and Microsoft Office.

Teleconference

  1. A Teleconference is a conference with participants in different locations linked by telecommunications devices.

University Staff

  1. University Staff hold positions in virtually every unit on campus. The University Staff positions are quite varied and duties include, but are not limited to, administrative support, information technology, accounting, engineering, in addition to custodial, food service, and craftsworkers and contribute daily to the quality and reputation of a University recognized and respected around the world. 

Web Conference

  1. A Web Conference is a form of real-time communication in which multiple computer users, all connected via the Internet, see the same screen at the same time in their Web browsers. Some Web conferencing systems include features such as text chat, VoIP (voice over IP), whiteboard, and full-motion video. Can also be referred to as a Webinar.

Webinar

  1. A Webinar is a type of web conference that allow participants in different locations to see and hear the presenter, ask questions and generally interact by connecting over the Internet. The distinction between web conference, webcast and webinar is becoming particularly difficult to define as functionality and usage becomes more similar.