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Academic Staff

  1. Academic Staff are respected professionals who hold positions in virtually every unit on campus. These positions are either unique to higher education and/or provide direct support for academic programming and/or develop and implement policies at UW-Madison. The academic staff contribute daily to the quality and reputation of a University recognized and respected around the world. Learn more. 

Accounting and Financial Team

  1. The Accounting Team offers support with non-credit custom course contracts, credit courses accounting administration, research and effort administration, hotel contracts, academic support service agreements, accounts receivable, travel expense reports, credit card payment authorizations, and supplies orders.

Canvas/EdTech Support

  1. Canvas/EdTech Support (Online Support) offers support for Canvas, Web Conferencing software (Zoom), screen-casting software, Box used in online courses, CAE Software Troubleshooting, Campus Software Library troubleshooting outside of departmental desktop support.

Credit

  1. Credit is a course or product that an individual earns university credits for completing.

Distance Degree

  1. A Distance Degree is an Online Masters Degree. For a complete listing of degrees, visit https://epd.wisc.edu/online-degrees/

Dunning Letter

  1. A dunning letter is a notification sent to a customer, stating that the customer is overdue in paying an account receivable to the sender.

Emeritus Staff

  1. Emeritus Staff The status of Emeritus/Emerita is an honorary title conferred upon individuals who have had permanent employment at UW-Madison, are 55 years of age or older, and have completed a minimum of ten years of distinguished service. 

EPD Academic Staff Committee

  1. EPD Academic Staff Committee This committee assists department academic staff with information about academic staff governance and promotions. They are also connected with the college-wide CASI: Committee on Academic Staff Issues which advises the College of Engineering dean on academic staff policy and procedure formulation, review and development, in compliance with campus policies and procedures.

Industrial Refrigeration Center (IRC)

  • The Industrial Refrigeration Consortium (IRC) is a collaborative effort between the University of Wisconsin-Madison and industry. They work to improve the safety, efficiency, and productivity of industrial refrigeration systems and technologies, realizing this goal by conducting applied research, delivering knowledge transfer, and providing technical assistance. Although efforts are focused on industrial refrigeration systems that utilize anhydrous ammonia, they also work with systems that use other refrigerants.

    The IRC offers a unique combination of complementary resources that include academic qualifications, technical expertise, and practical experience. They provide objective information that is not biased by an affiliation with any particular organization.

Instance Number

  1. Instance Number, which can be viewed in ET, is a unique ET Number assigned to a unique offering of a course being held over specific dates in a specific location. See also: Program Number [KB Program Number]

InterPro Customer Service

  1. InterPro Customer Service is responsible for handling emails from customers.

LDT and Marketing Production Team

  1. The LDT and Marketing Production Team Education Support Services team that is responsible for the creation, processing, and delivery of instructional and promotional assets for InterPro efforts.

Leadership Team

  1. The Leadership Team provides necessary support to enable the efficient execution of InterPro's overall operation.  The Leadership Team functions to ensure strong lines of communication between each sub-unit, encouraging alignment to InterPro's mission, pursuit of its vision, and overall effectiveness of execution.

Learning Design and Technologies (LDT)

  1. The Learning Design and Technologies (LDT) team provides effective support, consultation, strategic planning, and leadership in all current and emerging areas of teaching, learning, and technologies. Their work supports faculty, staff and students, and includes all phases of instructional design, development, and evaluation.

    They are dedicated to providing high quality learning experiences; empowering stakeholders with effective best practices, technologies, support and consultation; building constructive partnerships with UW-Madison campus units; and sustaining a strong record of scholarly activity through research and conferences in order to stay informed of emerging areas that drive educational innovation.

Learning Environment

  1. A learning environment is a combination of social and physical qualities that create the classroom experience. It includes classroom management procedures, as well as the way the space is organized, furnished and maintained.

Local Technical Assistance Program (LTAP)

  1. The Local Technical Assistance Program (LTAP) provides state and local municipalities with the resources and training required to manage their road systems. Training — from government and industry experts, engineering consultants, contractors, and highway and enforcement agency representatives — includes one-day workshops in several different locations around the state. Resources include videos, and online and printed manuals, bulletins, and Crossroads articles.

    The UW-LTAP is part of the     National Local Technical Assistance Program Association (NLTAPA), as Wisconsin's LTAP center.

Marketing Message

  1. Marketing Message is content within promotional material that is designed to inform the reader about what to expect and why they should attend a course. Examples of Marketing Message content include: target audience, attending benefits, course content, and testimonials. It is often reviewed and updated with input from both the Program Director and/or Program Associate and the EPD Marketing team. It does not include administrative/logistical information.

Notebook Production Group (NPG)

  1. The Notebook Production Group (NPG) collaborates with instructors and EPD faculty and staff to create high-quality digital and printed course material for EPD's professional development courses. The team uses a combination of tools, expertise, and a streamlined, efficient, and organized process are to ensure that all materials meet the needs of both internal and external customers.

Program Support

  • Program Support is responsible for working with program directors, department faculty, guest lecturers, instructional designers, technical specialists, and student employees to coordinate the scheduling, development, and delivery of both credit and non-credit courses from inception through evaluation.

Short Course

  • A Short Course is one of the main products EPD offers. These are 1-5 day courses that are held either on-campus or in a popular location. Participants earn continuing education credits or professional development hours by attending that may be used toward professional licensure, i.e.: Licensed engineers in WI must earn 30 credits/hours every biennium. See also non-credit.

Student Services

  1. Student Services helps coordinate activities related to admissions, academic services and student support. The unit manages day to day interactions with customers and acts as a primary point of contact throughout customer lifecycle.

Technical Support

  1. The Technical Support Team is responsible for departmental desktop, laptop, and mobile device support. You can also contact them for help with local department systems, Box, Teams, USI, and Microsoft Office.

Teleconference

  1. A Teleconference is a conference with participants in different locations linked by telecommunications devices.

University Staff

  1. University Staff hold positions in virtually every unit on campus. The University Staff positions are quite varied and duties include, but are not limited to, administrative support, information technology, accounting, engineering, in addition to custodial, food service, and craftsworkers and contribute daily to the quality and reputation of a University recognized and respected around the world.