Engineering Professional Development - Department Resources Knowledgebase Engineering Professional Development - Department Resources Knowledgebase Glossary

Canvas/EdTech Support (Online Support) offers support for Canvas, Web Conferencing software (Zoom), screen-casting software, Box used in online courses, CAE Software Troubleshooting, Campus Software Library troubleshooting outside of departmental desktop support.

The Course Planning Group (CPG) is a cross functional team within Education Support Services (ESS) which offers support in professional development course instruction and logistical coordination.

EPD Academic Staff Committee This committee assists department academic staff with information about academic staff governance and promotions. They are also connected with the college-wide CASI: Committee on Academic Staff Issues which advises the College of Engineering dean on academic staff policy and procedure formulation, review and development, in compliance with campus policies and procedures.

InterPro Customer Service is responsible for handling emails from customers.

The LDT and Marketing Production Team Education Support Services team that is responsible for the creation, processing, and delivery of instructional and promotional assets for InterPro efforts.

The Leadership Team provides necessary support to enable the efficient execution of InterPro's overall operation. The Leadership Team functions to ensure strong lines of communication between each sub-unit, encouraging alignment to InterPro's mission, pursuit of its vision, and overall effectiveness of execution.

The Local Technical Assistance Program (LTAP) provides state and local municipalities with the resources and training required to manage their road systems. Training — from government and industry experts, engineering consultants, contractors, and highway and enforcement agency representatives — includes one-day workshops in several different locations around the state. Resources include videos, and online and printed manuals, bulletins, and Crossroads articles.

The UW-LTAP is part of the National Local Technical Assistance Program Association (NLTAPA), as Wisconsin's LTAP center.

The Notebook Production Group (NPG) collaborates with instructors and EPD faculty and staff to create high-quality digital and printed course material for EPD's professional development courses. The team uses a combination of tools, expertise, and a streamlined, efficient, and organized process are to ensure that all materials meet the needs of both internal and external customers.

PCI is the acronym for Payment Card Industry – and is the data security standard to increase controls around card holder data. It is set in place by the Security standard council (PCI SSC) and is managed on campus via office of cyber security https://it.wisc.edu/about/division-of-information-technology/strategic-operations-departments-people/cybersecurity/

A Program Number can currently be viewed in CSIS by using the unique ET Instance Number assigned to a unique offering of a course being held over specific dates in a specific location. See also: Instance Number [KB Program Number]

Program Support is responsible for working with program directors, department faculty, guest lecturers, instructional designers, technical specialists, and student employees to coordinate the scheduling, development, and delivery of both credit and non-credit courses from inception through evaluation.

The Technical Support Team is responsible for departmental desktop, laptop, and mobile device support. You can also contact them for help with local department systems, Box, Teams, USI, and Microsoft Office.