Accounting and Financial Team

  1. The Accounting Team offers support with non-credit custom course contracts, credit courses accounting administration, research and effort administration, hotel contracts, academic support service agreements, accounts receivable, travel expense reports, credit card payment authorizations, and supplies orders.


AEN Number

  1. AEN Number is another name for the Clone ID [KB Clone ID] or curriculum ID [KB Curriculum ID].


Asynchronous

  1. Asynchronous learning is a student-centered teaching method that uses online learning resources to facilitate instruction that is not being delivered in person or in real time.  Discussion forums and recorded lectures are examples of asynchronous components in an online course.


Brochure ID

  1. The Brochure ID is a unique identifier assigned in ET to a specific promotional material piece.


Course Number

  1. The Course Number is another way of referring to an Instance Number [KB Instance Number], or an unique identifier that refers to a specific offering of a course.


Course Planning Group (CPG)

  • The Course Planning Group (CPG) is a cross functional team within Education Support Services (ESS) which offers support in professional development course instruction and logistical coordination.


Curriculum ID

  1. Curriculum ID, as seen in CSIS, is using the ET Clone ID number that is assigned to the basic curriculum of the course. It is inclusive of Programs that share the same curriculum. See also: Clone ID [KB Clone ID]


Dunning Letter

  1. A dunning letter is a notification sent to a customer, stating that the customer is overdue in paying an account receivable to the sender.


Emeritus Staff

  1. Emeritus Staff The status of Emeritus/Emerita is an honorary title conferred upon individuals who have had permanent employment at UW-Madison, are 55 years of age or older, and have completed a minimum of ten years of distinguished service. 


EPD Community

  • The EPD Community is a central space within Socialcast where conversations can occur related to EPD events or outings, announcements on achievements or fun facts/stories, and anything else the department would like the EPD Community to become. 


Human Resources

  1. Human Resources handles payroll, benefits, payroll funding information, recruiting, reclassifications and promotions, retirements, emeritus appointments, HR concerns.


Industrial Refrigeration Center (IRC)

  • The Industrial Refrigeration Consortium (IRC) is a collaborative effort between the University of Wisconsin-Madison and industry. They work to improve the safety, efficiency, and productivity of industrial refrigeration systems and technologies, realizing this goal by conducting applied research, delivering knowledge transfer, and providing technical assistance. Although efforts are focused on industrial refrigeration systems that utilize anhydrous ammonia, they also work with systems that use other refrigerants.

    The IRC offers a unique combination of complementary resources that include academic qualifications, technical expertise, and practical experience. They provide objective information that is not biased by an affiliation with any particular organization.


Instance Number

  1. Instance Number, which can be viewed in ET, is a unique ET Number assigned to a unique offering of a course being held over specific dates in a specific location. See also: Program Number [KB Program Number]


InterPro Customer Service

  1. InterPro Customer Service is responsible for handling emails from customers.


LDT and Marketing Production Team

  1. The LDT and Marketing Production Team Education Support Services team that is responsible for the creation, processing, and delivery of instructional and promotional assets for InterPro efforts.


Notebook Production Group (NPG)

  1. The Notebook Production Group (NPG) collaborates with instructors and EPD faculty and staff to create high-quality digital and printed course material for EPD's professional development courses. The team uses a combination of tools, expertise, and a streamlined, efficient, and organized process are to ensure that all materials meet the needs of both internal and external customers.


Online Support

  1. Online Support offers support for Canvas, Web Conferencing software (Zoom), screen-casting software, Box used in online courses, CAE Software Troubleshooting, Campus Software Library troubleshooting outside of departmental desktop support.


Program Number

  1. A Program Number can currently be viewed in CSIS by using the unique ET Instance Number assigned to a unique offering of a course being held over specific dates in a specific location. See also: Instance Number [KB Program Number]


Program Support

  • Program Support is responsible for working with program directors, department faculty, guest lecturers, instructional designers, technical specialists, and student employees to coordinate the scheduling, development, and delivery of both credit and non-credit courses from inception through evaluation.


Short Course

  • A Short Course is one of the main products EPD offers. These are 1-5 day courses that are held either on-campus or in a popular location. Participants earn continuing education credits or professional development hours by attending that may be used toward professional licensure, i.e.: Licensed engineers in WI must earn 30 credits/hours every biennium. See also non-credit.


Student Services

  1. Student Services helps coordinate activities related to admissions, academic services and student support. The unit manages day to day interactions with customers and acts as a primary point of contact throughout customer lifecycle.


Synchronous

  1. Synchronous learning refers to a learning environment in which everyone takes part at the same time. Lecture is an example of synchronous learning in a face-to-face environment, where learners and teachers are all in the same place at the same time.


Technical Support

  1. The Technical Support Team is responsible for departmental desktop, laptop, and mobile device support. You can also contact them for help with local department systems, Box, Teams, USI, and Microsoft Office.


University Staff

  1. University Staff hold positions in virtually every unit on campus. The University Staff positions are quite varied and duties include, but are not limited to, administrative support, information technology, accounting, engineering, in addition to custodial, food service, and craftsworkers and contribute daily to the quality and reputation of a University recognized and respected around the world.