Bucky Backup - Support
This document describes the support available for Bucky Backup services, Bucky Backup Lite and Bucky Backup Enterprise.
General Questions
- For general questions about Bucky Backup (like cost or availability), please use the Contact Us form on the backup website.
General Support
- For support, please contact the DoIT Help Desk or use the Bucky Backup support documents on the KnowledgeBase.
Installation Support
- Please see the following installation instructions docs:
- DoIT also provides Bucky Backup client installation free of charge.
- To have DoIT install the client for you please use the registration page to sign up for Bucky Backup, and where it asks "Would you like DoIT to install Bucky Backup for you?" select Yes before clicking Submit.
- Note: If you already signed up but did not select DoIT installation, and would now like it please contact the DoIT Help Desk.
- To have DoIT install the client for you please use the registration page to sign up for Bucky Backup, and where it asks "Would you like DoIT to install Bucky Backup for you?" select Yes before clicking Submit.