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Cisco VoIP - Hold calls on desktop telephone (7841/8851)
Instruction on how to hold calls for the 7841 and 8851 Cisco VoIP phones
Put a Call on Hold
You can put an active call on hold and then resume the call when you're ready.
Step 1 Press Hold.
Step 2 To resume a call from hold, press Hold again.
Answer a Call Left on Hold for Too Long
When you've left a call on hold too long, you'll be notified with these cues:
- Single ring, repeating at intervals
- Flashing amber line button
- Flashing message indicator on the handset
- Visual notification on the phone screen
Press the flashing amber line button or Answer to resume the held call.
Swap between Active and Held Calls
You can easily switch between active and held calls.
Press Swap to switch to the held call.