Support News

  • WiscChat will be turned off on June 30, 2019   Jun 18, 2019, 2:13 PM CDT

    Effective June 30, 2019, the WiscChat service will be turned off and individuals using their UW-Madison email address to authenticate into their desktop chat client will not be able to login. Targeted communication was sent to these individuals on June 17th. 

  • Blackboard Collaborate Original: Scheduled Maintenance (6/21/19)   Jun 5, 2019, 9:39 AM CDT
    Blackboard plans to perform scheduled maintenance from 1:00 a.m. to 5:00 a.m. on Friday, June 21, 2019. Access to the Blackboard Collaborate Original service may be intermittently and briefly interrupted during this time frame. Affected users should re-attempt to login to the service.
  • WiscList Retirement   Jun 18, 2019, 11:58 AM CDT
    The existing WiscList service will be decommissioned on 12/31/19. As a replacement for the standard lists, we are recommending O365 groups or Google Groups. To determine which option will best meet your needs, please see https://kb.wisc.edu/91721. We would like to encourage you to use these options for your new lists and to start moving any existing lists you have to Google Groups or O365 Groups. Please email wisclist-feedback@lists.wisc.edu if you have any questions. Plans for data driven lists(AdvisorList, ClassList, Custom, List Library) is still being finalized.
  • Google Voice no longer free for UW-Madison G Suite customers   May 22, 2019, 3:25 PM CDT
    Beginning March 2019, Google changed its terms of service for its Google Voice service to no longer allow G Suite for Education users to create a free phone number using their education email address.
  • Google Groups settings to be merged or removed   Apr 17, 2019, 5:54 PM CDT
    Effective May 2019, the Settings section of Google Groups will be changing to make it easier to manage groups. Settings with similar functionality will be combined. And some settings that are rarely used will be removed. The following changes may affect existing groups and newly created groups...
  • Kaltura - Transition from CaptureSpace to Kaltura Capture: Kaltura Capture now available to UW-Madison   Jun 15, 2019, 9:30 AM CDT
    UW-Madison is transitioning from Kaltura CaptureSpace to Kaltura's new screen capture tool, Kaltura Capture.
  • Kaltura REACH Captioning Not Currently Available   Apr 11, 2019, 9:50 AM CDT
    The Learn@UW Madison team is currently testing the Kaltura REACH ASR Machine Captioning functionality for Kaltura MediaSpace and Canvas integrations through an approved closed Pilot approved by the Learn@UW-Madison Executive Committee. 
  • Qualtrics Mailer app no longer able to send surveys from @wisc.edu address    Feb 20, 2019, 10:04 AM CDT
    Effective March 1, 2019, individuals who use the Qualtrics Mailer application to send surveys will not be able to use an @wisc.edu email address in the custom From Address field. This change will not impact the ability to change the From Name or the Reply-to Email address when sending surveys. 
  • Box discontinuing support for WebDAV on January 31, 2019    Jan 9, 2019, 4:05 PM CDT
    On January 31, 2019, Box will deprecate support for WebDAV. Individuals connecting to Box using a WebDAV client, will see connection errors and will no longer be able to view or access their content on Box through the WebDAV client.
    

  • Learn how DMARC will affect UW-Madison email marketing campaigns   Jan 31, 2019, 3:15 PM CDT
    The UW-Madison Office 365 team, in collaboration with the Office of Cybersecurity, will rollout Domain-based Message Authentication, Reporting & Conformance (DMARC) to campus to help protect your email marketing campaigns and your recipients from spam, spoofing, and phishing in July 2019. You are encouraged to proactively implement DMARC policy for your department’s subdomain before this date. Learn more about the UW-Madison DMARC project.
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