Support News

Canvas - "This website is under heavy load" Errors [RESOLVED]

Posted: 2024-06-12 12:42:32   Expiration: 2024-06-19 12:42:32

Disclaimer: This news item was originally posted on 2024-06-12 12:42:32. Its content may no longer be timely or accurate.

Users may have experienced an error message, "This website is under heavy load", when accessing or working within the UW-Madison instance of Canvas.

Instructure technologists investigated then implemented a fix. This issue was first reported at 12:25 PM (CT) and was marked as resolved by the vendor at 1:15 PM (CT).

For vendor updates on the issue status, please see the status page here:

If you have any questions or concerns about this outage, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Susan Sloan