DoIT Help Desk Knowledgebase

Most Recently Updated Documents

1. Thunderbird - Exporting Local Mail
   
       Updated: 20 hours 37 minutes ago
       Created: 2014-04-15 11:22:14  
2. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
   
       Updated: 47 hours 17 minutes ago
       Created: 2013-02-11 16:30:38  
3. Mainframe - Installing and configuring QWS3270 Secure for Windows
   
       Updated: 47 hours 38 minutes ago
       Created: 43 hours 17 minutes ago  
4. Duo 2FA - Two Factor Authentication First Time Setup
   
       Updated: 2018-04-17 13:54:41
       Created: 47 hours 22 minutes ago  
5. Duo 2FA - Logging in with Two Factor Authentication
   
       Updated: 2018-04-17 07:17:37
       Created: 2018-04-07 15:36:37  
6. Help Desk - Common Account Problems After Accounts Disabled by Security are Re-Enabled
   
       Updated: 2018-04-17 00:10:43
       Created: 21 hours 43 minutes ago  
7. Apple Mail - Exporting a Mailbox
   
       Updated: 2018-04-16 12:41:14
       Created: 26 hours 59 minutes ago  
8. Door Access - Connecting to the Andover Web Client
   
       Updated: 2018-04-16 11:27:31
       Created: 2018-04-05 12:18:57  
9. Help Desk - Resources for Office 365, G Suite, Box, and Qualtrics account changes or deactivations
   
       Updated: 2018-04-16 10:48:16
       Created: 25 hours 24 minutes ago  
10. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, and Qualtrics
    
        Updated: 2018-04-16 10:47:46
        Created: 47 hours 54 minutes ago  
11. Help Desk - Deactivation Notifications for Office 365, G Suite, Box, and Qualtrics
    
        Updated: 2018-04-16 10:45:59
        Created: 45 hours 49 minutes ago  
12. Duo 2FA - Managing Two Factor Authentication Device Settings
    
        Updated: 2018-04-16 08:07:24
        Created: 2018-04-07 15:17:55  
13. Duo 2FA - Adding Additional or Backup Devices
    
        Updated: 2018-04-16 08:04:03
        Created: 42 hours 44 minutes ago  
14. Duo 2FA - What is Duo Two Factor Authentication?
    
        Updated: 2018-04-16 07:54:35
        Created: 42 hours 55 minutes ago  
15. Duo 2FA - Removing Old Devices
    
        Updated: 2018-04-16 07:51:22
        Created: 2018-04-07 15:32:02  
16. Lifelong Learners - Enrollment Process
    
        Updated: 2018-04-16 07:22:16
        Created: 20 hours 47 minutes ago  
17. SPSS - Update License Code on Existing SPSS Installation
    
        Updated: 2018-04-15 12:42:44
        Created: 21 hours 23 minutes ago  
18. BAN VPN - Connecting to the BAN Network
    
        Updated: 48 hours 11 minutes ago
        Created: 2018-04-05 11:59:24  
19. Preferred Name - Faculty Exceptions to the Last Name Policy
    
        Updated: 2018-04-07 16:33:07
        Created: 2015-05-19 17:46:58  
20. SIS - Connecting to the Production System
    
        Updated: 2018-04-07 15:00:59
        Created: 2002-07-31 19:00:00  
21. Mainframe - Accessing the PA1 key in QWS3270
    
        Updated: 2018-04-04 10:59:26
        Created: 2010-10-11 19:00:00  
22. SSL - Requesting a SSL Server Certificate
    
        Updated: 2018-04-02 13:32:57
        Created: 2007-06-20 19:00:00  
23. Windows - Setting the Default Mail Program
    
        Updated: 2018-04-02 13:26:55
        Created: 2000-03-27 19:00:00  
24. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
    
        Updated: 2018-04-02 13:25:19
        Created: 23 hours 59 minutes ago  
25. Get Help from DoIT
    
        Updated: 2018-03-26 09:07:48
        Created: 2000-07-12 19:00:00  
26. Windows XP - End of Support
    
        Updated: 2018-03-19 13:47:29
        Created: 23 hours 50 minutes ago  
27. Windows 7 - Application Compatibility Issues
    
        Updated: 2018-03-19 13:29:56
        Created: 2009-08-12 19:00:00  
28. Effort Certification and Reporting Technology (ECRT) - Getting Help
    
        Updated: 2018-03-19 12:48:04
        Created: 2007-12-17 19:00:00  
29. Office 365 - Transferring Email to a Gmail Account
    
        Updated: 47 hours 59 minutes ago
        Created: 2013-03-19 11:29:48  
30. Help Desk - Sensitive Information Warning
    
        Updated: 48 hours 15 minutes ago
        Created: 19 hours 13 minutes ago