DoIT Help Desk Knowledgebase

Most Recently Updated Documents

1. Interactive Reporting - Hyperion Studio Desktop Client Support Ending (March 1, 2019)
   
       Updated: 12 hours 34 minutes ago
       Created: 13 hours 42 minutes ago  
2. Interactive Reporting - Query Library Retirement Set for March 1st (2019)
   
       Updated: 12 hours 35 minutes ago
       Created: 2018-12-12 09:54:05  
3. UW System - IT Help Desks Contact Information
   
       Updated: 2019-02-15 14:19:44
       Created: 2007-02-20 18:00:00  
4. Help Desk - IT Help Desks at UW-Madison
   
       Updated: 2019-02-15 14:15:45
       Created: 33 hours 56 minutes ago  
5. Safari (iOS) - Enabling and disabling pop-up blocker
   
       Updated: 2019-02-14 17:27:43
       Created: 2014-06-07 15:14:56  
6. Java - Compatible Versions for UW Services
   
       Updated: 2019-02-14 07:55:00
       Created: 2013-01-25 13:07:07  
7. Learn@UW (UW-Madison Only) - Problems accessing online resources and e-Reserves
   
       Updated: 2019-02-13 15:19:01
       Created: 2009-02-03 18:00:00  
8. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
   
       Updated: 2019-02-12 11:06:19
       Created: 2017-05-04 16:29:36  
9. Campus Business Email Address for Human Resources System (Madison only)
   
       Updated: 13 hours 48 minutes ago
       Created: 2011-05-12 18:00:00  
10. Help Desk – Reactivating DUO Mobile when Initial Setup Fails/is incomplete
    
        Updated: 15 hours 54 minutes ago
        Created: 2018-12-19 15:34:12  
11. Printers - Getting help with printer trouble from the DoIT Help Desk
    
        Updated: 2019-02-09 13:04:06
        Created: 33 hours 56 minutes ago  
12. Import Google Calendar to Outlook
    
        Updated: 2019-02-08 17:24:20
        Created: 2019-02-08 17:22:45  
13. Security - How to Report Stolen Computers and Equipment
    
        Updated: 2019-02-08 17:02:18
        Created: 2010-03-16 18:00:00  
14. WiscIT Powered by Cherwell: Known Issues List
    
        Updated: 2019-02-07 04:55:02
        Created: 16 hours 49 minutes ago  
15. WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client
    
        Updated: 2019-02-06 14:34:40
        Created: 2017-05-04 15:16:59  
16. Safari 5 (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:27
        Created: 2009-09-29 18:00:00  
17. Firefox 3.5 (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:25
        Created: 2009-09-29 18:00:00  
18. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:22
        Created: 2013-12-19 14:16:33  
19. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:20
        Created: 13 hours 32 minutes ago  
20. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:18
        Created: 2012-04-27 20:18:27  
21. Safari (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:15
        Created: 2009-10-07 18:00:00  
22. HP webOS 2.x - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:13
        Created: 2011-06-02 18:00:00  
23. Internet Explorer 6 (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:11
        Created: 2009-09-29 18:00:00  
24. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:08
        Created: 2009-09-29 18:00:00  
25. iOS - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:05
        Created: 19 hours 33 minutes ago  
26. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:24:38
        Created: 10 hours 26 minutes ago  
27. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:24:32
        Created: 2009-09-29 18:00:00  
28. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:24:27
        Created: 2009-09-29 18:00:00  
29. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:24:24
        Created: 33 hours 56 minutes ago  
30. Chrome (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:24:21
        Created: 16 hours 14 minutes ago