DoIT Help Desk Knowledgebase

Most Recently Updated Documents

1. Java - Compatible Versions for UW Services
   
       Updated: 5 hours 22 minutes ago
       Created: 6 hours 21 minutes ago  
2. Help Desk - Resources for Office 365, G Suite, Box, and Qualtrics account changes or deactivations
   
       Updated: 6 hours 41 minutes ago
       Created: 7 hours 36 minutes ago  
3. Firefox (Win) - Using the Popup Blocker
   
       Updated: 11 hours 6 minutes ago
       Created: 2010-08-31 19:00:00  
4. Web Browsers - Popup Blockers
   
       Updated: 11 hours 14 minutes ago
       Created: 25 hours 28 minutes ago  
5. Help Desk - IT Help Desks at UW-Madison
   
       Updated: 29 hours 39 minutes ago
       Created: 2000-10-08 19:00:00  
6. SIS - UW Unofficial Transcript (formally called UW Student Record)
   
       Updated: 31 hours 9 minutes ago
       Created: 2000-08-09 19:00:00  
7. Cable Television Service - Service Description
   
       Updated: 31 hours 42 minutes ago
       Created: 2006-11-21 19:00:00  
8. Microsoft Office 2008 (Mac) - Resetting Office
   
       Updated: 2019-08-21 13:20:14
       Created: 2009-05-31 19:00:00  
9. SpectrumU - Service Description
   
       Updated: 2019-08-20 14:53:09
       Created: 2014-03-18 12:43:49  
10. SpectrumU - Frequently Asked Questions
    
        Updated: 2019-08-20 14:49:16
        Created: 4 hours 38 minutes ago  
11. SpectrumU - Using the Spectrum U App
    
        Updated: 2019-08-20 14:41:49
        Created: 5 hours 53 minutes ago  
12. WiscVPN - Disconnecting and Uninstalling the GlobalProtect Client (Android)
    
        Updated: 2019-08-20 11:59:28
        Created: 27 hours 26 minutes ago  
13. SpectrumU - Installing the Spectrum U App
    
        Updated: 2019-08-20 11:49:42
        Created: 10 hours 57 minutes ago  
14. Chat with an Agent!
    
        Updated: 2019-08-19 16:57:37
        Created: 2007-09-05 19:00:00  
15. Transcript Request - Ordering Official Transcripts
    
        Updated: 2019-08-19 15:14:54
        Created: 25 hours 28 minutes ago  
16. Canvas - Access Denied Error
    
        Updated: 2019-08-19 13:55:53
        Created: 2019-08-19 13:17:15  
17. UWNet - Device Incompatibility List
    
        Updated: 2019-08-19 12:48:42
        Created: 2018-01-10 14:34:30  
18. LinkedIn Learning (formerly Lynda.com) - Frequently Asked Questions
    
        Updated: 2019-08-19 12:05:49
        Created: 4 hours 10 minutes ago  
19. SpectrumU - Channel Listing
    
        Updated: 2019-08-17 09:40:04
        Created: 25 hours 28 minutes ago  
20. Downloading and Installing Oracle 12c Client
    
        Updated: 30 hours 3 minutes ago
        Created: 10 hours 47 minutes ago  
21. Lifelong Learners - Enrollment Process
    
        Updated: 34 hours 31 minutes ago
        Created: 2 hours 58 minutes ago  
22. Clearing Browser Cache and Cookies
    
        Updated: 2019-08-13 14:08:33
        Created: 2009-10-06 19:00:00  
23. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, and Qualtrics
    
        Updated: 2019-08-12 15:56:02
        Created: 30 hours 5 minutes ago  
24. Mac OS X 10.7 - Issues with HP DeskJet 3050 printers in OS X Lion
    
        Updated: 26 hours 55 minutes ago
        Created: 2011-08-30 13:19:41  
25. Wireless UWNet - How to Register for Wireless Access
    
        Updated: 27 hours 39 minutes ago
        Created: 32 hours 20 minutes ago  
26. Transcript Request - Requesting Transcripts Without a NetID
    
        Updated: 27 hours 47 minutes ago
        Created: 32 hours 28 minutes ago  
27. VoIP - General Information
    
        Updated: 33 hours 51 minutes ago
        Created: 2007-11-27 19:00:00  
28. BadgIRT - General Information
    
        Updated: 34 hours 36 minutes ago
        Created: 25 hours 28 minutes ago  
29. Database Management - Changing the Oracle Database Password (includes EPM)
    
        Updated: 2019-08-07 18:17:53
        Created: 2018-05-08 15:46:54  
30. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (iOS)
    
        Updated: 2019-08-06 14:32:32
        Created: 2018-10-17 16:26:17