Topics Map > Multi-Factor Authentication (MFA)
MFA-Duo - Device Options
App and Device Options
Note: Token/fobs and security keys are provided to faculty, staff, and students at no cost.
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Duo Mobile App
The Android or iPhone mobile application can be used with phones or tablets for any desktop or mobile authentication. See information on how to setup a Smartphone or Tablet.
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Token/Fob
Hand-held push-button devices that can be used for any desktop or mobile authentication.
Token/Fob Related Links:
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Security Key
A small code reader that plugs into your computer's USB port and inserts a passcode electronically during MFA login on your desktop device. Using this device as your ONLY option could lead to potential problems (e.g. logging into devices without USB ports), but it is an excellent backup or secondary MFA device. See information on MFA-Duo - How to Register a USB Security Key.
Pricing and Feature Comparison
| Option | Compatibility | Ease of Use | |
|---|---|---|---|
| Duo Mobile App | Mobile and desktop authentication |
Very easy to use Once installed, the mobile app gives the choice between entering a passcode or receiving an "approve/deny" notification for authentication. |
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| Token/Fob | Mobile and desktop authentication |
Easy to use A passcode is read off of the device and then entered into the authentication field. Some may have difficulty reading the token code within the allotted time and syncing to their account. |
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| USB Security Key | Desktop authentication |
Very easy to use Will populate a passcode entry for use on other browsers and locally for desktop software with default registration. Secondary U2F functionality will allow fast login on Chrome browser web apps. Will need dongle adapter for Mac laptop USB-C ports. |
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See accessibility & usability information
We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.
For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.
How to get access to a Security Key or Duo Token/Fob
Students
Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email help@doit.wisc.edu. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.
Faculty, Staff, and Researchers
Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.