Welcome
KnowledgeBase (KB) is a web-based platform that makes it easy to create, manage, share, and maintain online documentation. It serves as a centralized repository for the University of Wisconsin–Madison and other higher education institutions to store and organize knowledge, helping users quickly find the information they need.
The KB contains a wide range of searchable content, including technical documentation, instructions, policies, procedures, and other reference materials. It enables content creators and administrators to efficiently develop, categorize, and maintain information while empowering end users to access reliable resources independently.
The KB team provides support, training, guidance, and consultation for administrators and editors. For assistance, contact kb-team@doit.wisc.edu. We also encourage all KnowledgeBase editors and administrators to participate in the KB Advisory Group.
KB User Group Meeting
Register for the 2026 KB User Group Meeting!
This year's meeting will be held the week of August 3-7. Registration is still open through the end of the week.
You can preview our agenda in the User's Guide, or, if you're already registered, connect to sessions through the event app!
For more information on the KB User Group Meeting, please see our FAQ.
KB Basics - Start Here
Top Documents
- About the KnowledgeBase
- KB User's Guide - Explanation of User Types and Access Levels
- KB User's Guide - Embedding Code Snippets in a KB Document
- KB User's Guide - Syntax-highlighted Code Snippet Examples
- KB User's Guide - Documents Tab - Image Guidelines
- KB User's Guide - Documents Tab - A Guide to using DIV and SPAN
- KB User's Guide - Users Tab - Adding a User to your Group
- KB User's Guide - Documents Tab - Document Style Guidelines
- KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content
- KB Author Training - Overview
Documents Recently Updated
- KB User's Guide - Advanced HTML - Formatting Nested Lists
- KB User's Guide - Documents Tab - Add a Border to All Images on Page
- KB Author Training - Version History
- KB User's Guide - Users Tab - User Access Groups
- KB User's Guide - Documents Tab - Viewing Documents in Review Mode
