News and Announcements

Pressbooks - Error when creating new H5P content [RESOLVED]

Posted: 2022-03-17 13:10:16   Expiration: 2022-03-24 13:10:16

Disclaimer: This news item was originally posted on 2022-03-17 13:10:16. Its content may no longer be timely or accurate.

Users attempting to create new H5P content in Pressbooks may experience an error stating "Error, unable to load libraries."

Users attempting to create new H5P content in Pressbooks may experience an error stating "Error, unable to load libraries." This appears to be an issue related to some other performance issues with the UW-Madison instance of Pressbooks. H5P activities which already exist appear to be unaffected, and this error only happens when users attempt to create new H5P content.

The Learn@UW-Madison team has notified Pressbooks of this issue and will work with them to resolve the issue as quickly as possible.

This news item will be updated as the situation develops.

Update 3/23 - This issue now appears to be resolved. If you experience any issues with creating new H5P content that you believe may be related, please contact the DoIT Help Desk

-- Learn@UW-Madison: Andrew Turner