Learn@UW-Madison Knowledgebase

News and Announcements

Canvas - Users Experiencing Slowness and Errors (3/3) [RESOLVED] Mar 3, 2021, 4:11 PM CST
From 3:30 PM until 4:10 PM (CT) March 3rd, users reported experiencing abnormal slowness and timeout errors while accessing or working within Canvas.
Honorlock - Chat Unavailable March 14, 8-9AM CST Feb 25, 2021, 11:41 AM CST
Honorlock's chat support provider has scheduled maintenance on Sunday, March 14th, from 8AM-9AM CST. During this time, chat support within the Honorlock tool will be unavailable to all students and faculty. For students who may need to take an exam during this window, they will need to email support@honorlock.com for assistance.
Engage - Summer and Fall 2021 Timeline and Updates Feb 18, 2021, 1:29 PM CST
This document outlines the process for the summer and fall 2021 ordering periods, including key dates to watch out for.
Blackboard Collaborate Ultra - New Recording Archival Process in Effect 12/02/20 Jan 22, 2021, 9:13 AM CST
The University of Wisconsin System (including UW-Madison) has adopted a new media management process governing how long Blackboard Collaborate Ultra (BBCU) recordings are kept on Blackboard servers. This news item contains more details about the process, including important timelines.