News and Announcements

Learn@UW/D2L - Problems with Load Balancer (Updated 10/3)

Posted: 2007-10-02 10:57:49   Expiration: 2007-10-03 12:00:00

Disclaimer: This news item was originally posted on 2007-10-02 10:57:49. Its content may no longer be timely or accurate.

Unplanned reboot of the load balancer (Layer 4 switch) at 3:32 pm on Tuesday October 2.

Additional Information (Wednesday, October 3rd):
Users may have received warnings about an expired security certificate through 10 a.m. on Wednesday, October 3rd. We've taken steps to correct this behavior.



At approx 3:30 this afternoon, the production layer 4 switch re-booted itself. Any service sitting behind this switch was affected, including Learn@UW and IAA (the authentication service for Learn@UW).

Clean-up from the unplanned reboot resulted in instability and sporadic outages for Learn@UW until about 4:15 pm.

As of 4:30, the layer 4 switch is now stable.

-- Jeanne Blochwitz