Known Issue: Trim and Clip Feature Not Working on Longer Videos
Posted: 2016-01-21 17:18:54 Expiration: 2016-02-29 17:18:54
Disclaimer: This news item was originally posted on 2016-01-21 17:18:54. Its content may no longer be timely or accurate.
The trim and clip features do not work on longer videos (1+ hours). MediaSpace simply gets stuck on the "You Media is Processing Screen" when attempting to trim/clip longer videos. The trim/clip feature does still work with shorter videos (around 5 to 10 minutes).
For more information about this issue, please see the KB document, [Link for document 59973 is unavailable at this time].
-- UWMadKaltura: Josh Harder