News and Announcements

Blackboard Collaborate Ultra: Service Issue (1/16/18) - RESOLVED

Posted: 2018-01-16 10:46:48   Expiration: 2018-01-17 13:00:00

Disclaimer: This news item was originally posted on 2018-01-16 10:46:48. Its content may no longer be timely or accurate.

UPDATE:  Blackboard reports that the issue was resolved as of 1:22 PM and users should not receive errors when attempting to access sessions.

This issue was reported as resolved by Blackboard as of 11:30 AM. However, starting again at 12:54 PM, Blackboard reported users may be experiencing the same error or additionally a "500 Internal Error" when logging into BbC Ultra sessions.

Starting at approximately 9:10 AM this morning, Blackboard initially reported that users may experience an error, "Failure Code: A01", when logging into Blackboard Collaborate Ultra sessions.

-- Blackboard Collaborate Service