This document outlines resources for instructors on how to get started with Canvas at UW-Madison.
Select this link to list all Canvas documents from the Learn@UW-Madison Knowledgebase at the bottom of this page.
All credit-based courses from the UW-Madison Course Guide (sometimes referred to as "timetable" courses) are available in Canvas prior to the start of each academic term and can be accessed at https://canvas.wisc.edu. For details on the Canvas automated creation schedule each term, refer to Canvas - Automatic Course Creation Schedule. For information on how courses and sections are created, based on the configuration in the Student Information System (SIS), refer to Canvas - How Automated Course and Section Creation Works.
Currently, UW-Madison does not remove past Canvas courses or restrict instructor's access to to past courses. This policy may be revisited in the future as needs change.
In addition to traditional credit-based courses, Canvas can be used to deliver non-credit courses. This includes the following:
To use Canvas for these purposes, you must request a Canvas course (see the next section).
Credit-based courses cannot be requested because they are automatically generated prior to each term from information provided by SIS (Student Information System).
Canvas courses for other purposes can be requested through the Canvas Non-Credit Course Request form.
Five types of non-timetable courses are available:
Technical support of Canvas at UW-Madison is provided by the DoIT Help Desk. So if you have questions about Canvas, or are experiencing issues with Canvas, the Help Desk is the best resource. If the Help Desk is unable to resolve the issue, they can escalate a case to Learn@UW Support
Learn@UW-Madison offers a Canvas training course for students, and one for instructors & staff that covers all Learn@UW tools.
For more information on available Canvas training, please see Canvas - Training Resources (UW-Madison). For the latest updates about Canvas, please see the UW-Madison Canvas Information website.
Canvas Community is a forum hosted by Instructure (Canvas's parent company), for educators around the world. Here, you can find documents about questions other educators have asked, and ask questions for peers to answer.
Note: This forum is not monitored by Learn@UW Support. To contact Learn@UW Support, please see the Technical Support section above.
For general questions about delivering a Continuing Studies/lifelong learning "L3" course for external audiences to Canvas, please contact:
For questions about using Canvas to deliver employee/staff and training courses, large-scale training and compliance courses for employees, and compliance courses for students, please contact the DoIT Help Desk.
Instructure releases updates to Canvas monthly. Please see "Canvas Release Notes" for information on new releases. New releases also generally contain a short video summarizing changes in a release. Check the release notes often to stay informed on bug fixes or new features coming to Canvas.