Microsoft 365 - Getting Started with Microsoft 365
What is a Microsoft 365 account?
A Microsoft 365 account is a work or school account which provides you with access to emails, contacts, and calendar data. Depending on your affiliation with the university, you may have access to many other features/applications within Microsoft 365. Learn more.
What will Microsoft 365 cost to departments?
There is no cost to units for Microsoft 365 email and calendar service.
Account Management
Account creation/activation
UW-Madison faculty, staff, and students are eligible for an Microsoft 365 email account. This account is created when your NetID is activated (or when you activate missing services on your NetID account) and has a default email address of NetID@wisc.edu.
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For faculty/staff, affiliation is managed by HR Office.
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For students, affiliation is managed by Registrars Office. If you are an incoming student, you should be able to create your Microsoft 365 account by activating your NetID account.
Note: If you are in need of a departmental account to manage a project, staff calendar, conference room, please contact your local IT support staff or DoIT Help Desk.
Reserving a First.Last name email address
A new naming convention for email addresses is being introduced to provide consistency across the university, and to reap the benefits of brand recognition by using addresses that are easily identifiable as a UW-Madison entity. When your Microsoft 365 account is activated (in the form of NetID@wisc.edu), you will have the option to add another email address in the form of first.lastname@wisc.edu. All faculty/staff are required to reserve a firstname.lastname@wisc.edu email address. It is available to students, however it is not required. This account will be added to your Microsoft 365 account (NetID@wisc.edu) as an alternate address, not affecting any of your old settings or emails.
To reserve or change your firstame.lastname address, refer to Microsoft 365 - Activate or change your firstname.lastname@wisc.edu address.
Setting a primary address
Upon activation within Microsoft 365, your primary address is your NetID@wisc.edu. After you have reserved your first.last email address, you can choose this new address to be your primary address within Microsoft 365. Note: the primary address will be the only address that will be visible (searchable) in the Microsoft 365 Global Address List. Although an account in Microsoft 365 can have multiple email addresses, each account has only one "primary address".
To change your primary address, refer to Microsoft 365 - Change your Primary Address.
Accessing Your Account
Via browser (Firefox, Chrome, Internet Explorer, and Safari)
Any recommended browser (Firefox, Chrome, Internet Explorer, and Safari) can be used to access your Microsoft 365 account. Microsoft's 365 web client is called Outlook on the web. It can be accessed via https://email.wisc.edu/.
Via desktop/mobile client
The recommended/supported desktop/mobile client is Microsoft Outlook. To configure your account, refer to Microsoft 365 - Setup/configure Outlook on mobile device or desktop computer.
Additional Account Options
Setting up inbox rules/filters
Inbox rules/filters help reduce clutter in your Inbox, which allow you to focus on items that are important to you. Refer to Microsoft 365 (Outlook on the web | Outlook for Windows/MacOS) - Using Inbox Rules. In addition, you can take advantage of additional tools/apps to manage your account data.
Configure pronouns
You now have the ability to set your pronouns for your UW-Madison Microsoft 365 account. See Microsoft documentation.
