SIS/Service Indicators - Deleting a Service Indicator
A Service Indicator, often referred to as a hold, that is on a student’s record indicates something that has been completed or needs to be completed, such as meet with an advisor or pay a fee. Once the student has completed the needed task, the service indicator needs to be removed.
To delete a service indicator from a student’s record, follow the steps below:
Use the Find page to location the student's record. A summary of the student's service indicators will display on the Manage Service Indicators page.
Find the specific service indicator you wish to delete and select its Code link. The Edit Service Indicator page will display.
Select [Release] button to delete the service indicators. The message, " Are you sure you want to release this service indicator" will display.
Tip: If you have made a mistake and do not want to delete this item, select [Cancel].
Select [OK] to the release message if you want to delete the service indicator. The service indicator will be permanently removed and the Manage Service Indicators page will display.
Notes: Your security determines which service indicator(s) you can delete. It is important to release a service indicator when the student has cleared it or when the service indicator has expired. Once released, the student will no longer see the service indicator in their Student Center nor will it impact them.