Topics Map > Desktop Support > Student Information > Healthlink access
Connecting to SMPH VPN for Students
Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer. See links to the instructions below:
WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915
WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116
Configure (add) the SMPH VPN portal address within GlobalProtect
NOTE: This portal address step only needs to be done one time. Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections. Once you have performed the steps below, and have added the portal address
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WINDOWS - Screen Shots |
MAC - Screen Shots |
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A |
Open GlobalProtect.
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B |
At the top right of the GlobalProtect window, click on the three bars to open Settings. |
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C |
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Connecting to SMPH VPN portal
Connect to SMPH VPN A Open GlobalProtect.
- WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
- or, search the StartMenu for GlobalProtect and open it from there.
- MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
B Verify the smph.vpn.wisc.edu Portal is selected and click Connect
- NOTE: if only one portal is configured, then the portal down arrow option does not show.
C Enter your NetID username and password, then click the Sign In button. D Enter '1' to send a Duo Push to device, or enter a MFA-DUO passcode generated from your device app.
E GlobalProtect VPN should indicate that it is now Connected to the VPN portal. - WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,