Be sure to access these links through Chrome or Firefox, NOT Internet Explorer or EDGE browsers

Accessing the below links from an off campus network may require being connected to the Campus VPN.

Voicemail:

Changing Voicemail PIN: https://kb.wisc.edu/helpdesk/72403

(Default Voicemail PIN 343842)

Note: When an employee leaves, if the department manager believes there are voicemails left in the departing users mailbox that are needed, DoIT can assist before resetting the voicemail box and PIN.

Voicemail Portal:   https://kb.wisc.edu/helpdesk/72618

Accessing Voicemail on Physical Telephone: https://kb.wisc.edu/helpdesk/72655

Email Notification of New Voicemails:   https://kb.wisc.edu/72643

Webex Application - Voicemail:   https://kb.wisc.edu/115293

Mobile App:

The WebEx cell phone app, can be used to make and receive calls from your mobile phone.

Note: Do not use the WebEx Meetings app, that one is for video conferencing only.

WebEx for iOS https://apps.apple.com/us/app/webex/id833967564

WebEx for Android https://play.google.com/store/apps/details?id=com.cisco.wx2.android&hl=en_US

Phone/ Equipment:

SelfCare Portal (Phone settings): https://kb.wisc.edu/helpdesk/72368

Desktop telephone (7841/8851) overview: https://kb.wisc.edu/79548

Identifying Cisco Phones, Headsets and Misc Accessories https://kb.wisc.edu/76152

8831 Conference Phone Overview https://kb.wisc.edu/76051