Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer.  See links to the instructions below:

WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915

WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116

Configure (add) the SMPH VPN portal address within GlobalProtect 

NOTE: This portal address step only needs to be done one time.  Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections.  Once you have performed the steps below, and have added the portal address 

connecting to smph vpn

		WINDOWS - Screen Shots	MAC - Screen Shots
A	Open GlobalProtect. WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon, or, search the StartMenu for GlobalProtect and open it from there. MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
B	At the top right of the GlobalProtect window, click on the three bars to open Settings.
C	In the Portal Address: section, click the Add button. Enter smph.vpn.wisc.edu for the Portal Address: Click Save, then close out the window.

1. Connecting to SMPH VPN portal

   Connect to SMPH VPN

   A	Open GlobalProtect. WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon, or, search the StartMenu for GlobalProtect and open it from there. MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
   B	Verify the smph.vpn.wisc.edu Portal is selected and click Connect NOTE: if only one portal is configured, then the portal down arrow option does not show.
   C	Enter your NetID username and password, then click the Sign In button.
   D	Enter '1' to send a Duo Push to device, or enter a MFA-DUO passcode generated from your device app.
   E	GlobalProtect VPN should indicate that it is now Connected to the VPN portal.