Topics Map > Paying for Parking
Topics Map > Permit Management > For Flex Permit Holders
How to begin a ParkMobile session by mobile app or phone
This document explains how to begin a ParkMobile session on the ParkMobile app or by phone. ParkMobile is a payment system used for Flex parking in surface lots, and visitor parking in timed stalls.
Mobile app instructions
- In the ParkMobile app,click the magnifying glass icon.
- Enter the five or six digit zone code in the search bar.
How to find your zone code:
- Flex permit holders: the 5-digit code is located on your parking permit. Use this code for parking in your assigned surface lot or parking in an alternate lot after hours.
- Flex Accessible permit holders always use zone code 25099.
- If you are parking in a timed stall, the six-digit code is located on the stall sign.
- If the app shows more than one location associated with your zone code, be sure to select the code associated with University of Wisconsin Madison.
- Select which vehicle you are parking.
- Select the amount of time you plan to park.
Tips:
- It is recommended to select an estimated parking time. Selecting "Max parking time" may result in non-refundable charges in excess of the actual time you plan to park.
- Flex permit holders can use the app to extend their parking session if needed.
- Those parking in timed parking stalls may not extend a parking session or park for longer than the time posted on the stall sign.
- You only need to be in paid status during the lot's hours of control.
- Verify your vehicle information, zone code, parking time and payment method.
Tap the payment button and follow the prompts to pay for your session.
Begin a ParkMobile session by phone
- Call Parkmobile at (877) 727-5003.
- Follow the prompts to enter information and pay for parking.
Tips:
- You will need to confirm the zone, license plate, and details of your session.
- The system will tell you the maximum number of hours available to park. It is recommended to enter an estimated parking time. Selecting the maximum parking time may result in non-refundable charges in excess of the actual time you plan to park.