About the Biochemistry IT Department

Department of Biochemistry researchers and staff have access to a variety of information technology and computing resources available to the Department of Biochemistry. The Biochemistry IT Group installs and maintains the department-specific and department-owned resources.

The IT Group also co-manages the 21st Century Network, VPN, Firewalls, Antivirus and Software Update Management with UW DoIT. During hours the Biochemistry IT Group isn't staffed, you can contact the DoIT Help Desk for UW provided services, hardware repair and support.

We're Here to Help!

The IT Group provides:

Support for departmental computer equipment
Assistance with personal devices used to complete departmental work
Hardware and software support
And more

For general questions or help with the network, email, software or printing, please visit General IT FAQ.

If you are experiencing issues with a computing resource and are unable to find the information you need on the IT portion of the Intranet, please open a ticket using the Biochemistry Help Desk.

Open a Help Desk Ticket

Hours

IT employees are typically available from 8:00 AM - 4:00 PM, Monday - Friday. Our hours are somewhat flexible based on IT needs and student schedules.

Contact Us

Please submit issues and requests using the Biochemistry Job Board. If you are having an issue with the Job Board itself, please call us at (608) 265-4695, or email helpdesk@biochem.wisc.edu for assistance.

Meet Our IT Staff


	Conor Klecker Joined Biochem IT in 2009 IT Manager Hi! My name is Conor and I have lived in Dane County for the majority of my life. I currently live in Monona with my wife, son, two daughters and two dogs. When we are not at our camper in the woods. I am responsible for operational strategy and execution of IT services and support in Biochemistry.
	Jeremy Herr Joined Biochem IT in January 2023 IT Professional III, System Administrator Hello! My name is Jeremy and I was born in Fresno, California but raised in Madison. I live with my wife, my newborn son and two dogs. I have been in IT for close to 14 years working with industry vendors, and small, medium, and enterprise businesses. After graduating from UW-Madison with a BA in English Literature, I worked for CDW moving my way around as an Enterprise Incident Manager, Operations engineer, and UNIX engineer, and finally arriving at Biochemistry as a Systems Administrator.
	Peyton Turner Joined Biochem IT in January 2023 IT Professional III, Help Desk Coordinator My name is Peyton, and I'm from Madison, WI! I graduated from UW-Madison with a B.S. in Computer Science and Psychology in December 2022, after which I quickly launched my career with the Biochemistry IT department. Before Biochem, I worked at the DoIT Help Desk from 2018 to 2022, and I'm excited to bring my experience with tech support and customer service to the department. In my free time, I enjoy playing video games, going to the gym, and hanging out with my four cats!

Student IT Staff

	Dylan Pauel Joined Biochem IT in April 2022 Hey everybody! My name is Dylan, and I'm from the north side of Chicago. I'm a fifth year Computer Engineering student with a certificate in Chinese Professional Communication. I love biking and traveling in my freetime, as well as the occasional gaming sesh with friends. Biochem IT has been a great outlet to solve technical problems and build my professional skills, along with meeting amazing people who are expanding the field of Biochemistry
	Tanya Santhosh Joined Biochem IT in April 2024 My name is Tanya. I was born in India, and moved to Dubai when I was 2 years old. I am a sophomore majoring in computer science. I also love math, so I am looking to do a certificate. Working out and watching classic movies are my favorite things to do. In Madison, my friends and I are on a mission of trying out all the restaurants across state street. So, if you want to critically analyze Gone with the Wind at The Globe, I am your girl. I am hoping to increase my technical problem-solving skills. I would also like to hone my people skills by working with like-minded people like the team at BioChem.
	Qing Wang Joined Biochem IT in April 2024 Hi everyone! My name is Qing, and I’m from Minnesota. I’m a freshman majoring in finance. In my free time, I enjoy experimenting with new dishes and baking sweets. I also love discovering new locations while going for a walk. During my time on the BioChem IT team, I hope to learn new skills related to informational technology and troubleshoot issues as they arise!
	Anna Chen Joined Biochem IT in April 2024 Hello Everyone! My name is Anna, I'm from Maryland. I'm currently in my sophomore year, pursuing a double major in Computer Engineering and Computer Science. My academic journey mirrors the intricacy and excitement of an F1 race ---fast-paced, challenging, and absolutely thrilling. When I'm not immersed in coding and circuits, you'll likely find me on the badminton or tennis courts. By joining the Biochem IT team, I’m eager to delve deeper into the IT world, discovering how I can apply my skills to assist others and drive positive change. My hope is to blend the technical skills I will gain from the Biochem IT environment to create solutions that benefit our community and beyond. As I step into my role here, I’m looking forward to learning, growing, and hopefully inspiring others along the way with the passion we share together.
	Daniel Patino Joined Biochem IT in April 2024 Hello, my name is Daniel Patino, and I was born and raised in the south side of Chicago. I am a junior studying Information Science with certificates in Chicano Latino Studies and Data Science. I enjoy being outside playing soccer and watching scary movies. Working with Biochem IT I hope to gain real-world experience in a field I would like to be a part of.