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CHM IT - Important Things Everyone Needs to Know
Here's a number of important pieces of IT info that everyone at CHM should be aware of. If you are new at CHM, please review this page carefully!
CHM IT ORIENTATION VIDEO (If you read nothing else, PLEASE watch this!)
Getting Help
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- CHM Computing Help (try us first!): help@chm.wisc.edu
- UW Madison DoIT Help Desk
- BI Computing Help (for issues with the Brain Imaging study drive or Brain Imaging servers): help@bi.wisc.edu
FOR ALL USERS:
- A VPN connection is needed for almost everything using a laptop. Here's how to connect: https://kb.wisc.edu/chm/144045
- We have a remote desktop server called "Peach" that you can use to access your files and do work. You can connect to Peach from a personal OR CHM-owned laptop.
- How to tell if you have access to Peach: https://kb.wisc.edu/chm/144026
- How to connect to Peach: https://kb.wisc.edu/chm/132452
- Study data is stored on either the CHM Shared Drive, Restricted Drive, or Research Drive (ask your PI!). Here's how to connect to any/all of these: https://kb.wisc.edu/chm/136753
- Data may ALSO be stored at Brain Imaging (for older studies, or those using brain imaging data). If you're using the Brain Imaging Study Drive, here's how to connect on our touchdown computers: https://kb.wisc.edu/chm/page.php?id=129705
- Do you have access to these drives? Did your PI add you? Here's information on how to get access: https://kb.wisc.edu/chm/137067
- We have a library of various tech items for checkout! Here's how to view and check out items: https://kb.wisc.edu/chm/129700
- Accidentally delete a file from Research, Restricted, or CHM drive? Here's how to recover: https://kb.wisc.edu/chm/131883
FOR PIs/LEADERS/ADMIN:
- Want to set up your own Research or Restricted Drive? A signup link is in the first section here: https://kb.wisc.edu/chm/136753
- Need to lock down or restrict a folder on CHM Drive, Research Drive, or Restricted drive? Read here: https://kb.wisc.edu/chm/148311
- Want to add or remove access to your drives & folders for your users/students/employees? You need to use Manifest lists: https://kb.wisc.edu/chm/129690
- But wait...who has access to WHAT inside of my drive? The answer: https://kb.wisc.edu/chm/144391