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White Pages - Incorrect or Missing Faculty/Staff and Affiliate Information
Data can only be corrected at its source. DoIT and the Help Desk cannot correct your data for you. Email addresses are maintained in the Personal Information module on the Work Record
tab in the My UW-Madison Portal. Office Addresses are maintained by your HR office.
HR or Payroll officers who are not familiar with the processes listed below should review documentation in the Workday KnowledgeBase. Questions may be addressed to Service Center via serviceoperations@uwss.wisconsin.edu or UW-Madison Office of Human Resources.
- In general, employee information will appear on their start date, and will disappear from the directory when their affiliation with the university is no longer active.
- For setting your Campus Business Email at UW-Madison, please visit the UW-Madison Profile Service and navigate to the Contact Information page. https://profile.wisc.edu/contact-information
- For updating work contact information, please visit the following Workday documentation: https://kb.wisconsin.edu/workday/internal/144889
- As an Employee, the Name in Use (Preferred Name) is available to you which allows you to specify how your First and Middle names are displayed. It also allows you to modify the punctuation, spacing, and/or capitalization of your last name. If your HR office has updated your Legal name and it is not being updated in the White Pages, please navigate to the Name in Use (Preferred Name) app and make sure you do not have a preferred name set up. Please follow the instructions here for your updated legal name to be displayed in the White Pages.
- Employees are listed in the directory and cannot be removed except in cases where the individual is a victim of harassment or whose safety is otherwise endangered, and only at the request of University Police or the Office of Campus Information Security.
- Employees with multiple jobs will only have two of them listed. Only jobs with UW-Madison will be listed. The primary job as listed in Workday will be listed first, followed by other jobs in order based on percentage of employment.
- Contact Information are also submitted by:
- The
Affiliate
system run by UW-Madison's Office of Human Resources. Your HR/Payroll office should contact netid@ohr.wisc.edu with corrections. - UW Health and UW Medical Foundation. UW Health HR and Medical Foundation HR can correct incorrect data in their system, which should flow to us overnight.
- The
- Secondary office addresses in Workday are not and cannot be displayed.
- By design, student employees are presumed to exist in the directory because of their presence as a student, and information listed in HR will not be displayed for them in the White Pages. As a consequence, student employees who are not students at UW-Madison are not listed.
- Emeritus/Emerita records are fed from the HR system, and are not the same as simply being retired. You must be explicitly granted Emeritus/Emerita status and your HR office must have had you entered in. Addresses for Emeritus/Emerita are maintained in HR and can only be updated by HR officers. Email address can be updated through the My UW-Madison Portal like other employees. People who are simply retirees will not appear in the white pages.
- If you have confirmed with your HR office and the Personal Information module in My UW-Madison Portal that your information is correct, and it has been more than two days, please contact the Help Desk in case there is a problem in the system.
If you are also an enrolled student, you may have student contact information in the white pages as well. See White Pages - Incorrect or Missing Student Information for information on changing your student data.
While DoIT is responsible for maintaining the online directory search, DoIT cannot change your information. Information can only be changed through the system where the information was entered.
Contact information for the HR system is included for all employees. There is no provision for removal except in cases where the person is the victim of harassment or otherwise endangered, and only at the request of University Police or the Office of Campus Information Security.
Data is refreshed nightly on business days. Due to job timing conflicts, it can sometimes take up to two business days before updates process through.