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Office 365 - Server and Account Configuration Settings
Best Effort Support Only | This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?. |
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Important:
Only use this document if the client you are attempting to configure is not listed within: Office 365 - Setup/configure Outlook on mobile device or desktop computer.
For the best experience/support, we recommend that you connect to your Office 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android.
Mobile devices, when configured for your Office 365 account via Exchange/ActiveSync protocol can be remotely wiped. After reading the information within the remote wipe document, if you have decided that you do not want to configure your device using Exchange/Active Sync protocol, you do have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.
- Due to recent security modifications (enabling of password security) on all Office 365 accounts, you are now required to use an enhanced security method (OAuth2) to access and connect to your Office 365 email account - this new security method will safeguard your NetID credentials.
Exchange/Active Sync Configuration Parameters
- Email Address
- netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
- Password
- NetID password
- User Name
- netid@wisc.edu
- Domain
- wisc.edu
- Incoming Server
- outlook.office365.com *
- Security Type
- TLS or STARTTLS or TLS (STARTTLS)
- Outgoing Server
- smtp.office365.com *
- Email Address
- name@domain.wisc.edu or name_domain@wisc.edu
- Password
- Service Account password
- User Name
- name_domain@wisc.edu
- Domain
- wisc.edu
- Incoming Server
- outlook.office365.com *
- Security Type
- TLS or STARTTLS or TLS (STARTTLS)
- Outgoing Server
- smtp.office365.com *
IMAP4/POP3/SMTP Configuration Parameters
By default, the POP protocol is disabled on all Office 365 accounts - see Office 365 - Which clients/protocols will be supported? for further details.
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Server Name |
Port |
Encryption Method |
|
IMAP4 |
outlook.office365.com |
993 |
SSL |
|
POP3 |
outlook.office365.com |
995 |
SSL |
|
SMTP |
smtp.office365.com |
587 |
TLS/StartTLS |