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Office 365 - Server and Account Configuration Settings

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Important:

  • Only use this document if the client you are attempting to configure is not listed within: Office 365 - Set up your mobile device or desktop client.

  • For the best experience/support, we recommend that you connect to your Office 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android.

  • Mobile devices, when configured for your Office 365 account via Exchange/ActiveSync protocol can be remotely wiped. After reading the information within the remote wipe document, if you have decided that you do not want to configure your device using Exchange/Active Sync protocol, you do have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.

  • Due to recent security modifications (enabling of password security) on all Office 365 accounts, you are now required to use an enhanced security method (OAuth2) to access and connect to your Office 365 email account - this new security method will safeguard your NetID credentials.

Exchange/Active Sync Configuration Parameters

Email Address
netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
Password
NetID password
User Name
netid@wisc.edu
Domain
wisc.edu
Incoming Server
outlook.office365.com *
Security Type
TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server
smtp.office365.com *
Email Address
name@domain.wisc.edu or name_domain@wisc.edu
Password
Service Account password
User Name
name_domain@wisc.edu
Domain
wisc.edu
Incoming Server
outlook.office365.com *
Security Type
TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server
smtp.office365.com *

IMAP4/POP3/SMTP Configuration Parameters

By default, the POP protocol is disabled on all Office 365 accounts - see Office 365 - Which clients/protocols will be supported? for further details.

 

Server Name

Port

Encryption Method

IMAP4

outlook.office365.com

993

SSL

POP3

outlook.office365.com

995

SSL

SMTP

smtp.office365.com

587

TLS

See Also:




Keywords:office 365 o365 microsoft outlook mail.app calendar people address book email e-mail clients smtp ssl tls configuring configure ldap smtpauth service accounts netid server username password credentials domain outgoing pop3 imap gmail android exchange manual phone mailserver name basic auth modern authentication oauth2   Doc ID:28139
Owner:O365 S.Group:Office 365
Created:2013-01-15 16:31 CDTUpdated:2021-10-07 06:40 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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