MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account

This document will walk you through the steps to require MFA Duo for your NetID Login Account.
You'll need a smartphone, tablet, or token to use for MFA Duo. If using a smartphone or tablet, you'll be asked to download the free Duo Mobile application during the registration process. If a token is needed, contact your human resources department or visit the DoIT Help Desk to get one.
  1. Log in with your NetID and password to the Multi-Factor Authentication Portal and click the appropriate button for the device you wish to register. Then, follow the prompts to register your device. Links to step-by-step instructions can be found below. portal - getting started

Step-by-step instructions for registering your device can be found here:

MFA-Duo - First Time Setup for Token/Fob

See accessibility & usability information

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.

For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email

How to get access to a Security Key or Duo Token/Fob 


Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.

Faculty, Staff, and Researchers

Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email 

KeywordsMultifactor Multi Factor authentication require enable force phone tablet smart token fob start using duo use self enroll MFA self-enroll enrollment register getting started start using smartphone alternative device QR code   Doc ID86220
OwnerMST SupportGroupIdentity and Access Management
Created2018-10-03 14:09:05Updated2024-01-09 00:30:02
SitesDoIT Help Desk, Identity and Access Management
Feedback  33   104