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Starfish - Cannot Find/Access Starfish App in MyUW

This document features instructions on what to do if the Starfish app is not available in MyUW.

Starfish is a scheduling tool commonly used to schedule appointments with academic advisors. If the Starfish app cannot be found or accessed in MyUW, follow these steps to troubleshoot the issue.

Starfish App Cannot Be Found

  1. First, go to my.wisc.edu and search for "Starfish" in the search bar at the top of the page. Once found, click Starfish to access the app.

  2. If you are unable to find the app by searching for it, try going directly to https://wisc.starfishsolutions.com/starfish-ops.

  3. If the above link does not give you access to Starfish, please reach out to starfish@advising.wisc.edu and ask to be added to the "Advisor General Starfish Manifest group".

Starfish App Cannot Be Accessed

If you are able to see Starfish in your MyUW portal but are experiencing an error when trying to access it, please take a screenshot of the error and send it to help@doit.wisc.edu for further assistance. Instructions for taking screenshots can be found here:




Keywords:my uw scheduling advisor advising can't cant unable to be found not portal application error issue issues   Doc ID:94880
Owner:Eric M.Group:DoIT Help Desk
Created:2019-10-08 13:31 CDTUpdated:2019-10-08 13:55 CDT
Sites:DoIT Help Desk, My UW-Madison Portal
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