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NetID - Changing Account Recovery Questions

This document provides a step-by-step walk-through for changing your NetID account recovery questions. Note: These recovery questions are also used for generating a Duo bypass code.

Log into the NetID Account Modification Tool

Change Account Recovery Questions

  • It is recommended that once a year you update your NetID Password Recovery Questions.
  • This section allows you to delete existing questions and/or add new questions for account recovery purposes. Once you have modified your questions and answered them, click the Set Password and/ or Questions button on the page to save the changes then click the Modify Account button at the bottom of the page to submit changes.
  • Note: Answers are not case sensitive.

Modify NetID Questions

    Viewing NetID Account Modification Summary Page

    • After the Modify Account button is pressed, a summary page will show the changes that were made.

      Modify NetID Recovery Questions Summary Page



    Keywords:
    netid account modifying changing modified reset password security services activate recovery questions change delete 
    Doc ID:
    24421
    Owned by:
    MST Support in Identity and Access Management
    Created:
    2012-05-21
    Updated:
    2024-04-26
    Sites:
    DoIT Help Desk, Identity and Access Management