Office 365 - Server and Account Configuration Settings

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Important:

  • Only use this document if the client you are attempting to configure is not listed within: Office 365 - Set up your mobile device or desktop client.

  • For the best experience/support, we recommend that you connect to your Office 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android.

  • Mobile devices, when configured for your Office 365 account via Exchange/ActiveSync protocol can be remotely wiped. After reading the information within the remote wipe document, if you have decided that you do not want to configure your device using Exchange/Active Sync protocol, you do have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.

Exchange/Active Sync Configuration Parameters

Email Address
netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
Password
NetID password
User Name
netid@wisc.edu
Domain
wisc.edu
Incoming Server
outlook.office365.com *
Security Type
TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server
smtp.office365.com *
Email Address
name@domain.wisc.edu or name_domain@wisc.edu
Password
Service Account password
User Name
name_domain@wisc.edu
Domain
wisc.edu
Incoming Server
outlook.office365.com *
Security Type
TLS or STARTTLS or TLS (STARTTLS)
Outgoing Server
smtp.office365.com *

IMAP4/POP3/SMTP Configuration Parameters

 

Server Name

Port

Encryption Method

IMAP4

outlook.office365.com

993

SSL

POP3

outlook.office365.com

995

SSL

SMTP

smtp.office365.com

587

TLS

See Also:




Keywords:office 365 o365 microsoft outlook mail.app calendar people address book email e-mail clients smtp ssl tls configuring configure ldap smtpauth service accounts netid server username password credentials domain outgoing o365 pop3 imap gmail android exchange manual phone mailserver name   Doc ID:28139
Owner:Ara M.Group:Office 365
Created:2013-01-15 16:31 CDTUpdated:2018-08-02 14:34 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
Feedback:  71   134