Results: 41-60 of 97

KB User's Guide - Documents Tab - Editing an Existing Doc

Last updated on 2023-08-21
This document explains how to edit published (i.e., Active) or draft (i.e., In Progress, In Review, or Inactive) documents.
  • Group: KB User's Guide
  • Views this week: 2
  • Total views: 31481
ID: 5252

KB User's Guide - Documents Tab - Default Keywords

Last updated on 2023-08-17
This document explains how to create default keywords that both authors and admins can apply to each document.
  • Group: KB User's Guide
  • Views this week: 2
  • Total views: 26806
ID: 5343

KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"

Last updated on 2023-08-14
Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 31170
ID: 5724

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

Last updated on 2023-08-08
KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 34896
ID: 15406

KB User's Guide - Documents Tab - Define and Apply Document Headers and Footers

Last updated on 2023-08-07
The PageHeader and PageFooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 30179
ID: 24015

KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL

Last updated on 2023-07-27
This document will show you how to efficiently reference a collection of documents with a single URL.
  • Group: KB User's Guide
  • Views this week: 1
  • Total views: 32558
ID: 36926

KB User's Guide - Documents Tab - Image Guidelines

Last updated on 2023-07-25
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 47654
ID: 4643

KB User's Guide - Documents Tab - Manually Enterable KB Custom classes

Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 19830
ID: 36795

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Last updated on 2023-07-24
Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 31081
ID: 5245

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 40042
ID: 29768

KB User's Guide - Documents Tab - Display an Image link

Last updated on 2023-07-05
KB Admins may want to provide a link of an image file (e.g. JPG, PNG, etc), as opposed to embedding the image into their document. This way, space on the page is not used and the User may download the image, if they wish. This document shows you ...
  • Group: KB User's Guide
  • Views this week: 2
  • Total views: 25425
ID: 69336

KB User's Guide - Documents Tab - Pasting from Microsoft Office or Google Docs

Last updated on 2023-06-30
This document explains considerations for pasting content from Microsoft Office or Google Docs into the KB.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 29647
ID: 21357

KB User's Guide - Documents Tab - ImportHTML button

Last updated on 2023-06-29
This document will show you how to use the ImportHTML button.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 214282
ID: 14926

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 1
  • Total views: 26986
ID: 18580

KB User's Guide - Documents Tab - LastUpdater filter

Last updated on 2023-06-12
The Last Updater filtering option is ideal for KB groups where most authors are submitting activation requests, as opposed to authors activating documents themselves. By selecting the LastUpdater column display, you may display the username of the ...
  • Group: KB User's Guide
  • Views this week: 2
  • Total views: 23963
ID: 18954

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 34243
ID: 5251

KB User's Guide - Documents Tab - The "Save As..." Button

Last updated on 2023-06-06
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand NEW document, no matter the status of the original document. The Save As... button is located at the top of a document as well as underneath ...
  • Group: KB User's Guide
  • Views this week: 2
  • Total views: 23954
ID: 5975

KB User's Guide - Documents Tab - Audiences

Last updated on 2023-06-01
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...
  • Group: KB User's Guide
  • Views this week: 2
  • Total views: 30346
ID: 36845

KB User's Guide - Documents Tab - LinkTopic

Last updated on 2023-06-01
The Link Topic function provides an easy way to link a user to a topic-filtered search, where the link text will be automatically updated to display the current topic name. This document will show you how to use this function to add a topic link to ...
  • Group: KB User's Guide
  • Views this week: 1
  • Total views: 28704
ID: 15194

KB User's Guide - Documents Tab - Glossary and Glossary Items

Last updated on 2023-06-01
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 33191
ID: 15709
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