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Zoom - Known Issue - Cannot Launch a Meeting from Firefox

In the Zoom-Canvas integration, users may not be able to launch a meeting from Firefox.


When using the Zoom-Canvas integration in Firefox, users may experience difficulties launching a meeting.

Affects

  • Students and Instructors using Mozilla Firefox to access a Canvas course where the Zoom integration is enabled.

Status

This issue is present as of 20 January 2021.

Workaround

Please use an alternate browser, such as Google Chrome, when using the Zoom-Canvas integration.




Keywords:canvas videochat video chat conferencing videoconferencing room moderator session meeting firefox browser   Doc ID:108011
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2020-12-21 11:14 CDTUpdated:2021-01-20 10:19 CDT
Sites:DoIT Help Desk, Learn@UW-Madison, Zoom
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